Rajashree Rai

Experience

• 

  Amazon

  Jul 2015 - Nov 2019

  Product: FireTV | Team: Digital Apps and Game Services• Managed an automation team of four Quality Assurance Technicians focused on automation requests to reduce manual efforts on testing 3P apps on FireTV devices and internal processes.• Release Manager for Amazon Developer Portal website.• Supported QA operations of testing 3P app on eight generations of FireTV Devices and two Fire Operating System launches.• Managed an automation project aimed at automating sanity checks of all P0/P1 MHOWLS of US, UK, DE, JP, IN and CA apps.• Creating and sharing weekly status reports to leadership team.• Set up process to streamline and reduce the reductant efforts required for manually testing website for pushed changes.• On-boarded an entire QA team that used SharePoint for test management to Testrail. Created and documented the process to manage test results. Show less Product: FireTV | Team: Appstore Client Team• Led QA Team and supported the launch of Appstore app on 2 devices and 6 OS for the year 2017 along with new feature testing on Fire Tablet devices with zero customer escalations.• Key point of contact in Bangalore for interfacing with the overseas teams and managed all communications that included daily assignments, strategizing the device marketplace combination, understanding of new features, getting updates on the release dates and capacity planning.• Managed status and sign-off on releases and new features by giving appropriate callouts on risk and issues. • Actively carried out post launch activities which involves tracking of negative customer reviews on the retail website and calling out app specific issues reported by the customer and reproduced locally by the QA team for new device launches • Optimized the Fire Tablets test repository and eliminated all duplicate and outdated test cases. • Design improvements in Fire Tablets features to the product management teams.• Created Appstore test plans for new devices, OS launches and new features. • On-boarded value-added test processes/tools and audit mechanisms.• Managed the 3P app compatibility of apps on the new devices. Created process document that will enable the partner teams to get on-boarded to the process. Show less

  • Program Manager

    Sept 2018 - Nov 2019

  • Quality Assurance Technician

    Oct 2016 - Sept 2018

  • Device Associate

    Jul 2015 - Sept 2016
• 

  Travian Games

  May 2021 - now

  · Preparing business concepts and developing projects in cooperation with the business owner· Assisting in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility· Developing comprehensive project plans to be shared with clients as well as other staff members· Undertaking project management for several parallel development projects· Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.· Mobilizing the innovative potential of interdisciplinary teams and work together to prepare approaches to solutions· Being the central contact for internal and external queries related to specific projects· Managing customer satisfaction within the project transition period.· Maintaining the project documentation as well as the collaboration and task management software· Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.· Preparing status reports by gathering, analysing, and summarising relevant information.· Obtaining customer acceptance of project deliverables.· Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Show less

  • Project Manager

    Oct 2021 - now

  • QA Engineer

    May 2021 - Oct 2021