Experience

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  Ampath trust

  Dec 1996 - Feb 2007

  • Administered course content, schedules and attendance utilizing learning management system (LMS).• Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.• Assessed training needs, using employee surveys and interviews to gather data.• Reduced process lags and effectively trained team members on best practices and protocol.• Managed various training courses by developing curricula, instructions, documents and written tests.• Reviewed training delivery methods to optimize training effectiveness and costs.• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.• Evaluated client processes, employee performance and training progress to determine additional training needs. Show less • Managed equipment, building areas and inventory to keep facility running at peak levels.• Managed supply purchasing, restocking and inventory tracking as part of 5.5 million ZAR yearly budget.• Maintained compliance with all laboratory, company and legal regulations.• Established and managed quality control program covering all laboratory activities.• Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.• Maintained detailed records and completed regular reports for operations, accounting and human resources needs.• Reviewed patient data, prepared data reports and signed off on release of information requests.• Maintained clean and fully operational laboratory equipment.• Followed laboratory guidelines for handling biological specimens.• Recorded control values from technical instruments to maintain reliability and validity of test results. Show less • Established and managed quality control program covering all laboratory activities.• Maintained compliance with all laboratory, company and legal regulations.• Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.• Maintained detailed records and completed regular reports for operations, accounting and human resources needs.• Managed equipment, building areas and inventory to keep facility running at peak levels.• Adhered to budgetary limits, reviewed expenditures and prepared financial reports.• Supervised teams of field technicians, responding to inquiries and resolving conflicts.• Broke down technical information for non-technical people. Show less • Trained, coached and oversaw daily work of medical lab technicians.• Prepared, stored and assessed liquid and solid reagents for precise and correct test results.• Conducted multiple tests at once using automated equipment and computerized instruments.• Communicated with physicians to discuss lab test findings, procedures and other relevant information.• Implemented improvements and new techniques discovered through conferences and professional trade publications.• Performed various microbiology clinical analyses and testing, including bacteriology, parasitology and mycology.• Supported quality control processes by monitoring activities and reporting.• Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.• Followed laboratory guidelines for handling biological specimens.• Conducted quality control checks, calibration and technical troubleshooting of analyzers.• Recorded control values from technical instruments to maintain reliability and validity of test results. Show less

  • Skills Development Manager

    Aug 2005 - Feb 2007

  • Laboratory Manager

    Dec 2003 - Jul 2005

  • Assistant Manager

    Jan 2001 - Nov 2003

  • Medical Technologist

    Dec 1996 - Dec 2000
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  Wits health consortium

  Jun 2007 - May 2010

  Project manager, iavi

  • Monitored and reported on the progress of delegated clinical trials, which includes budgets and timelines• Prepared, oversaw, and reviewed documents that are related to assigned clinical study• Ensured the availability of necessary resources for the execution of clinical projects• Reviewed and approved invoices being presented by study vendors and external consultants• Helped in the training and development of clinical staff as at when due• Led the clinical project team and various study team meetings• Oversaw the pattern and manner in which clinical research study is being conducted• Attained clinical study’s goals by working with other members of the study team to outline their priorities, and to also resolve conflicts that may come up in the project process• Worked hand-in-hand with clinical trial managers and document control personnel to manage documents that are related to the clinical study.• Established internal procedures for clinical trial management in Africa aligned with Global Clinical and Quality Management system. These included creation and maintenance of all clinical trial files, and file templates, including the trial master file, and oversight of all clinical site/CRO files.• Made regular monitoring visits to clinical trial sites and clinical investigators/PIs. Issued supplies, such as case report forms and investigational product (IUO). Regularly evaluated the quality of case reports and collaborated with clinical trial investigators/PIs to write final technical reports in a timely manner.• Assisted with the preparation and internal publication of study and clinical trial data, reports and information, ensuring that the data presentation meet legislative, contractual and ethical requirements.• Worked as team member of the Global Clinical Team, participating in regular meetings, presenting progress updates, and ensuring compliance with Research Governance, Good Clinical Practice, Data Protection and Ethical Requirements. Show less

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  Ppd

  Jun 2010 - May 2011

  Lab auditor, global hiv vaccine studies

  • Oversaw all Clinical Quality Management activities within Africa which includes implementing processes and procedures and identifying and supporting process improvement initiatives.• Performed an in-depth review of laboratory operations as they apply to FDA regulations in Africa, Asia, South America and the Caribbean.• Conducted in-depth audits of clinical research laboratory processes and systems, defined problems and problem solution strategies, establishes quality and performance matrices and analyzed trends and presented results to donors and senior management.• Produced and maintained audit plans for allocated projects, and conducted GCP audits and study document reviews.• Supported with audits and inspections which included performing root cause analysis and managing CAPAs in response to findings.• Acted as a local expert for ICH-GCP, local regulations and any quality related local processes as well as manage all QC and training activities both locally and internationally. Show less

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  Nhls

  Jun 2011 - Sept 2015

  Senior project manager, genexpert rollout in south africa

  • Outlined work plans, assessed resources and determined timelines for projects.• Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.• Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.• Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.• Drafted action plans and led meetings with department executives to review project status and proposed changes.• Kept project teams on-task with proactive control of budgets, schedules and scopes.• Devised implementation plans, including cost-benefit and ROI analyses.• Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.• Produced status reports for customers and senior management.• Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.• Monitored internal financial budgets to measure against projections.• Updated project plans based on changing objectives, specifications and staff availability.• Assessed products brought into supply chain from global partners for compliance with specific company and SA transportation, disposal and storage requirements.• Spear headed technology transfer projects • Enforced cGMP regulations to ensure minimum requirements used in the manufacturing, processing and packaging of goods are met.• Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones. Show less

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  Qiagen

  Nov 2015 - Feb 2017

  Market development manager, hiv/aids|tb & women's health

  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.• Researched economic processing factors to determine best marketing and sales strategies.• Prepared proposals, negotiated contracts and connected with clients to drive consistent sales.• Facilitated and managed business plan development based on market and industry research.• Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.• Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.• Networked with potential customers at national conferences to identify business development techniques and new revenue streams.• Maintained database of leads and interactions gathered on social media accounts, contacting parties indicating interest in company products and services or assigning to lower associates.• Developed growth plans by identifying key clients, key targets and priority service lines.• Developed standard objection responses based on client feedback for use by sales associates in interactions with current and prospective clients.• Partnered with regional corporations to establish direct marketing channels and streamline company operations.• Coordinated with cross-functional teams to perform product testing and develop business plans.• Identified key business opportunities, created prospect pipeline and leveraged marketing and sales intelligence solution to generate targeted, monthly leads and close deals.• Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success. Show less

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  City of johannesburg

  Mar 2017 - Jan 2020

  Director executive support, health & social development

  • Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services.• Strengthened company business by leading implementation of new projects and procedures.• Recruited individuals and built membership rosters through variety of methods including community event attendance and promotional materials.• Planned and implemented strategies to increase funding through various approaches.• Developed and maintained strong business relationships between departments.• Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.• Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.• Cultivated stakeholder relationships, ensuring compliance with regulatory requirements of government agencies, including health and safety.• Devised strategic improvements to resolve issues and spearhead necessary operational updates.• Managed 1.2 billion ZAR budget and developed innovative financial controls tools, resulting in improved accuracy and better accountability for department heads.• Established excellent relationships with residents and family members by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction.• Cultivated positive image across City of Johannesburg by developing partnerships with media, business and community groups. Show less

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  Thermo fisher scientific

  Jan 2022 - now

  Project manager- scientific laboratory solutions