
Elizabeth Silverio
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About me
Human Service Student at John Jay College
Education

LaGuardia Community College
2021 - 2023Associate of Arts - AA Human Services, General.webp)
John Jay College (CUNY)
2023 -Human Service & Community Justice
Experience

Queens Borough Public Library
Jul 2019 - Aug 2019Tutor• Assisted around 10 children per group from ages ranging from 6-12, in reinforcing their reading, writing and mathematics skills. • Engage children in activities where they can develop personal skills, such as participating in a play/chorus. • Provided a safe space for the children while fostering healthy and professional relationships.• Photocopying and printing activity sheets. • Assisted in creating stage props, costume ideas, and coordinating singing rehearsals for a Moana play.•Communicated with parents in Spanish and translated concerns and questions that they had to the program director. Show less

HANAC
Jul 2020 - Aug 2020Summer Youth Employee• Communicated with peers to brainstorm solutions for individual mental health during the rise of the pandemic. As a group we came up with the solution of making a podcast to talk about his experiences as a healthcare worker, spreading covid information, future plans, and his hobbies. • Empathized with the individual to fulfill their needs by putting ourselves in his shoes to see what solution can best fit his interests/passions.• Actively listened and processed information that was being given to come up with creative ideas. Show less

IYAHO SOCIAL SERVICES INC
Sept 2021 - Oct 2022Community Habilitation Worker• Write monthly reports on the individual's progress with the goals deciding whether they should keep or change them. This report is focused on one person and their monthly progress. • Encourage the individual to take part in goals that will help them earn life skills. • Observe the individual's body language and facial expressions to get insight on how they’re feeling • Supervising and helping the individual when needed to make food/baking and cleaning up after themselves by washing the dishes, putting ingredients back in their place, and setting up the table. • Engaging in role-play to practice real life scenarios to demonstrate acceptable social behaviors, assess the individual's comfortability in different settings, and reciting important information that the individual learned (e.g. phone numbers, home address, and birthday). • Integrating the individual to the community to take part of recreational activities and using this time to implement their skills into various social settings. Show less

SpotCo
Oct 2022 - Dec 2022Human Resources & Operations Intern• Worked with the company's HRIS (Paycom) and learned how to run reports, onboard new hires, and manage time-off in the system. • Learned about HR processes and HR concepts (e.g. holiday calendar, pay schedule, health insurance documents, etc.).• Learned how to enroll employees in health insurance on the company's insurance websites (i.e. Oxford UHC for medical and Cigna for dental and vision).• Developed and presented a business proposal for various initiatives. • Managed and updated our company's organizational chart. • Assisted with the company's I-9 audit.• Helped with events and other office needs. Show less

LaGuardia Community College
Feb 2023 - now• Meet and mentor transfer-in students to help them acclimate to their new program and build community at John Jay College. • Plan and execute in person and online events for students in their major about transferring and the major at the senior college. • Assist LaGuardia students with the transfer process and transfer application. • Learning about the CUNY Justice Academy (CJA) to inform CJA eligible students about the transition process to John Jay.• Promoting the Transfer 550 program to students at LaGuardia to earn funds for books, metro cards, or tuition once they transfer to John Jay.• Hosting self advocacy & college success workshops for students to learn how to communicate their needs and holding themselves accountable. • Conducting outreach calls to students who are participants of Transfer 550 to learn about their progress in receiving an associates as well as transfer plans. Show less • Meeting and building rapport with students regarding navigating college & sharing my personal experiences when applicable. • Collaborating with Student Success Mentors to support First Year Seminar students in the Health Science department around program resources/information. • Using systems including CUNYfirst, Degree Works, ePortfolio, and LaGuardia’s web advisement (SEMS, mobile app) applications for students.• Conducted outreach by calling students during the beginning and middle of the semester to provide support. • Engaged in tabling to promote the Peer Advisor Academy as well as provide information about Navigate, the new advisement software. Show less
Transfer Peer Mentor
Aug 2024 - nowPeer Advisor
Feb 2023 - Aug 2024

Sunnyside Community Services
Mar 2023 - Jun 2023Human Services Intern• Greeted and welcomed participants to the older adult center and checking their temperatures.• Informed people who are interested in becoming members on what sections of the documents they need to fill out. Explaining the perks of being a member by handing out the monthly calendars that details meals of the month and activities of the weekdays. • Taught a technology assistance class in Spanish where older adults could ask questions (ex. how to create a email account, send an email, browse in search of recreational activities etc.) • Used PeerPlace to keep track of participants who joined the different activities throughout the day.• Helped people sign in to get their lunch tickets, and helped prepare in the kitchen by serving hot meals. • Assisted the older adult coordinator and director with activities/events within the center Show less

Mixteca
Jan 2024 - nowHuman Service & Community Justice Intern• Participating in tabling setup by presenting informational materials at community events to promote the agency's services.• Providing community members with information and resources around programs of interest at the agency and delivering information with local resources. • Supporting people in filling out the Fair Fares application and walking them through the process of submitting the required documents.• Assisting parents in applying to school programs and daycare options.• Assisting people in creating an English and Spanish resume to apply for jobs of interest.• Enrolling community members to NYC Care and helping them navigate MyChart. Show less
Licenses & Certifications
- View certificate

Leadership
LaGuardia Community CollegeJun 2023 - View certificate

Professional Ethics (Professionalism and Work Ethics)
LaGuardia Community CollegeJun 2023 - View certificate

Career Readiness Meta Badging Program
LaGuardia Community CollegeJan 2023 - View certificate

HSR for Undergraduate Students - Basic/Refresher
CITI ProgramSept 2024 - View certificate

LAGCC Humanitarian Initiative
LaGuardia Community CollegeJun 2022
Languages
- spSpanish
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