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Clem Akwa

Clem Akwa

Customer Service/NOC manager

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  • Timeline

  • About me

    Manager, Regional Technical Operations, IHS Nigeria

  • Education

    • University of Benin

      1995 - 2000
      B.ENG Mechanical Engineering

    • University of Lagos

      2010 - 2012
      Master of Facilities Management,MFM Facilities Planning and Management

  • Experience

    • Helios Towers Nigeria

      Jun 2008 - now
      Customer Service/NOC manager

    • IHS Nigeria

      Jul 2015 - now
      Regional NOC Manager

      Currently Managing the Network Operations alongside Customers services .Offering support to the Field Operations and other Internal Customers in order to achieve Organisational Goals

    • IHS

      Feb 2020 - now
      Manager, Regional Technical Operations

      Ensure network quality standards and service commitments are achieved through effective monitoring and coordination of regional technical staff across assigned region. Also, act as primary interface with management on technical and engineering deliverables within the region

  • Licenses & Certifications

    • Member Nigeria Society of Nigeria,MNSE

      Nigeria Society of Engineers