Experience

• 

  Cognizant

  Aug 2012 - Nov 2013

  Programmer analyst, banking and finance

  - Developed a set of business case metrics derived from data to track organizational efficiency (weekly, monthly) for Capital One bank. - Assessed the impact of current business processes on users and stakeholders by managing more than 150 Capital One andBarclay’s Bank credit card applications. - Implemented user acceptance testing with a focus on documenting defects and executing test cases (Data-Defects and Breakfix Analysis). Identified process inefficiencies through gap analysis and mapped process activities to desired outcomes to rectify operational inefficiencies. Show less

• 

  Microsoft

  May 2015 - Aug 2015

  Engineering services/software engineer intern, azure networking services

  - Implemented innovative cloud infrastructure (IaaS, PaaS) systems for data storage (10 PB) and management. Worked closely with cross - functional teams to establish problem specifications and system designs. - Identified and suggested new technologies and tools for enhancing product/service value and increasing team productivity (AZURE SQL DB, POWER BI, and T-SQL). - Assessed new technologies and made recommendations for improvement and efficiency. Developed the next generation integration platform for internal applications. Show less

• 

  Microsoft

  Feb 2016 - Nov 2017

  Program manager, azure networking services

  - Monitored Azure No-SQL, SQL Database and Data Lake telemetry system (100 PB to 1 EB) for Connected Cars platform customers (Ford Motors, Nissan, Renault etc.). - Performed diagnostics (performance counters, Application logs, server logs, crash dumps) for above data sources at periodic intervals (hourly, daily, and weekly) thus reducing 24-30 customer issues per day.- Applied AGILE (Scrum) lifecycle for 12 cross-functional projects with the collaboration of dev. and commerce/revenue teams. Increased the quality, efficiency and overall operational excellence of AZURE cloud products/services by 8.5%.- Launched Azure’s first network capacity planning use-case across North America region. 800 customer’s on-boarded per month increasing revenue by 1.5% after initial MVP launch. KPI’s: Host per Cluster, Perf. Counters like (Bytes_Sent/sec, Bytes_Received/sec, and Bytes_total/sec) per VM, Clusters per region, Total Azure services per subscription etc. - Removed unused devices (e.g. - Idle VPN gateways) and unmonitored real-time data streams (50 PB) saving 3 million USD for Azure.- Acted as a forerunner with changed resources, priorities, volume, forecast, budget and benefit and gap analy Show less

• 

  Salt studio

  Jan 2022 - Aug 2023

  Program manager, management and operations - (volunteer : unpaid)

  - Managed 6 project teams to fulfill client expectations and meet deadlines. - Reviewed 100% of project estimates and budgets, identifying discrepancies, and reducing spending by 18%.- Established and maintained relationships with 10+ vendors to ensure timely delivery of materials and services; reduced vendor response time by 50% and increased vendor satisfaction by 30%.- Communicated with 100% of clients and contractors regarding changes, updates, and pricing quotes. - Incorporated sprint management template during the execution of highly complex, time-critical programs that lowered project handover errors by 24%. Show less

• 

  Self study

  Sept 2023 - Mar 2024

  Learning about program/product management and building a pm portfolio
• 

  Ecowiser

  Apr 2024 - Oct 2024

  Program manager - growth and monetization (pinterest)

  As a program manager specializing in growth and monetization at Pinterest, I am passionate about driving user engagement and growing revenue. I have already made significant contributions to EcoWiser's growth, such as:- User Reach: Achieved organic growth in monthly views by 60%, adding over 10K+ new user impressions to the Ecowiser website in the first three months.- Revenue Growth: Implemented many monetization strategies that boosted monthly revenue by 12%.- User Engagement: We launched and experimented with several user engagement initiatives that improved daily active user rates by 7.5%, enhancing the overall user experience.My approach is heavily data-driven, ensuring that every strategy is backed by analytics and aligned with business objectives. I collaborate effectively with engineering, design, and data science teams to bring impactful ideas to grow Ecowiser on Pinterest Platform to fruition. Show less

• 

  Microsoft power platform community

  Oct 2024 - Nov 2024

  Mentor - program management