Experience

• 

  Banamex

  Mar 1997 - Apr 2000

  Credit and electronic banking analist

  ATM Implementation and Credit card consumption information

• 

  John deere

  Jan 2001 - Dec 2001

  Human resources analyst

  Implementation of knowledge management capital system Human Resorces Web Page Design

• 

  Cemex

  Jan 2002 - Nov 2014

  Responsible for the Quote to Cash Evolution strategy for CEMEX Mexico applying Customer Centric approach, Managing information process and Backoffice of Promexma Business and head of Pricing area Responsible for Variable Compensation, expenses administration. Improving Call Center Approach and Backoffice of Retail Business Responsible for the credit department and the Account Receivable North and South Mexico Team, Introduction of Credit bureau in CEMEX Development of the new compensation processDevelopment of the annual commercial convention Participant in the National Client Committee Development of Construrama web site and Call Center

  • Commercial Administration Manager

    Jul 2013 - Nov 2014

  • Commercial Service Manager

    Nov 2010 - Jul 2013

  • Credit Manager

    Aug 2008 - Oct 2010

  • Information Manager

    Aug 2005 - Jul 2008

  • CRM Chief

    Jan 2002 - Jul 2005
• 

  Itesm

  Jan 2002 - Dec 2002

  Team teaching profesor

  Teaching methodology class in EGADE, Advisor of 12 thesis.

• 

  Solistica

  Dec 2014 - Apr 2021

  Global Leader - Solistica GBS (Global Business Services)4 Divisions (Finance & Administration, Human Resources, Information Technology and Purchasing) in 8 Countries. Responsible for the Commercial Process and IT strategy for FEMSA Logistic in Mexico

  • Global Leader - GBS

    May 2018 - Apr 2021

  • Warehouse and LTL Director Colombia

    Aug 2017 - Jul 2018

  • Process and IT Manager

    Dec 2014 - Jul 2017
• 

  Universidad de monterrey

  Aug 2016 - Jul 2019

  Teacher

  Supply Chain Technology

• 

  Egade business school

  May 2019 - Feb 2025

  Teacher

  MBA & MBM

• 

  Grupo deacero

  Jun 2021 - Jan 2025

  Process and transformation leader

  Main Achievements: * Implementing Process & IT area* Implementing Change Management Practices* Designing IT Enterprise Architecture