Abbey Gough

Abbey gough

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location of Abbey GoughWarragul, Victoria, Australia
Followers of Abbey Gough787 followers
  • Timeline

  • About me

    HR Manager | Senior HR Business Partner | HR Consultant | CAHRI

  • Education

    • Marist sion catholic college warragul

      1992 - 1997

      Activities and Societies: College Captain 1997

    • Deakin university

      1998 - 2000
      Bachelor of commerce majors - hr management, business management; minors - business information systems, business stats
  • Experience

    • Woolworths group

      Jan 1995 - Apr 2006
      • HR Officer / Recruitment Officer

        Aug 2002 - Apr 2006
      • Various

        Jan 1995 - Jan 2004
    • Cash converters

      Apr 2006 - Apr 2008
      State training and development manager

      Partnered with 29 Cash Converters stores & personal finance centres across Victoria. Developed and and facilitated training as requested by Franchisees.First line support for in-house buys, loans and retail IT software.

    • Telstra

      Apr 2008 - Jun 2016

      Supporting three back of house support areas based in both Australia and the Philippines (Global Contact Centres) Key Achievements:• Development of a business unit specific talent assessment process which led to more relevant discussions, actionable action planning and quantitative outcomes• Leading the reporting and analysis of Leave Liability for Telstra consumer to a month by month reduction and overall reduction of 32% within a focus period of six months Achievements:• Leadership development project – Led a needs analysis, completed analysis to uncover key areas. Presented to Finance for a budget of $1.5 million with acceptance. Liaised with internal and external stakeholders, to develop and roll out a very successful development program which was accredited to a Diploma of Business Management. Program received +90 NPS and was rolled out in the Philippines and added to the Telstra Leadership curriculum. Supporting 6 Remote Consumer Contact Centres, Consumer Sales and Service (4 months prior to promotion)Supporting Telstra Retail Shops within QLD, NSW and SA (1 year 9 Months)

      • Senior HR Business Partner

        Jan 2015 - Jun 2016
      • HR Opeations Lead

        Feb 2014 - Jan 2015
      • Senior HR Business Partner

        May 2010 - Feb 2014
      • HR Advisor

        Apr 2008 - May 2010
    • Sure constructions, landgipps, taylor miller and nobelius gippsland

      Aug 2016 - Dec 2016
      Hr manager

      HR Manager of 4 small to medium companies through a period of significant change as they prepared to merge to form one group. Duties included - Development of HR Strategy Development of Policies and ProceduresHR SME on Remuneration and HR CommitteeWorkforce Planning Recruitment Development of an induction and on-boarding programCoaching of Managers and DirectorsRestructuring Award interpretation and Advice

    • Hr sorted

      Aug 2016 - now
      Human resources consultant & director

      I partner with small and medium businesses across Gippsland, Pakenham and South East Melbourne to help them get the most out of their people through coaching and development, enabling open discussions and assisting in developing a culture of performance and accountability. I also assist my clients in meeting business requirements under the National Employment Standards (NES), the Fair Work Act (FWA) and those pesky modern awards!Speak to me if you require - Employment Contracts,Policies and Procedures, Job Descriptions, Performance Management (including performance appraisals and end of probation appraisals as well as managing poor performance),Award Interpretation and Advice,Recruitment Assistance,Sale / closure of business people processes,Redundancy,Salary / Award Wage advice, Staff Retention and Engagement assistance,Employee Mediation advice or assistance, Once off or ongoing HR advice.... or any other HR advice, assistance and the like. I am passionate about Human Resources and passionate about helping you to take your business to the next level. Show less

    • Vicroads

      Jul 2017 - Jun 2018

      Partnered with Eastern Region, South Eastern Projects and Eastern Rural Customer Service Centres followed by 4 Major Projects teams across Melbourne.

      • People and Culture Business Partner

        Feb 2017 - Jun 2018
      • HR Manager, People & Culture Business Partners (secondment)

        Jul 2017 - Sept 2017
    • Communications connect pty ltd

      Jun 2018 - Jan 2020
      Hr manager

      Part time role building operational and strategic HR for a rapidly expanding Telecommunications infrastructure company.

  • Licenses & Certifications

    • Mental health first aid

      Feb 2018
    • Certificate iv in project management

      Jan 2012
    • Iap2 basics

      Iap2
      Dec 2017
  • Volunteer Experience

    • Committee Member & Treasurer

      Issued by Women in Gippsland on Nov 2016
      Women in GippslandAssociated with Abbey Gough
    • Committee Member and Market Day Volunteer

      Issued by Warragul Farmer's Market on May 2018
      Warragul Farmer's MarketAssociated with Abbey Gough
    • President

      Issued by Warragul Community Kindergarten - Parent Advisory Committee on Feb 2018
      Warragul Community Kindergarten - Parent Advisory CommitteeAssociated with Abbey Gough