
Timeline
About me
Data Analyst/Client Care Specialist @ PyraMED Health Systems | Bachelor's in Computer Science
Education

Evergreen valley college
2018 - 2020Associate of science for transfer - ast economics
San jose state university
2015 - 2017
California state university, monterey bay
2022 - 2023Bachelor's degree computer science
Fremont high school
2013 - 2015High school diplomaActivities and Societies: Deans List, 3501 Robotics Team, Soccer, Engineering Club, Started Pokemon/Video Game Club

Year up
2019 - 2020Data analytics traineeActivities and Societies: Student Ambassador, Database/Python Mentor and Teacher, Toastmasters Year Up is a non-profit organization that helps close the Opportunity Divide by providing young adults with the soft and hard skills required in a corporate setting.Data Analytics Top Performer, Elevator Pitch Winner
Experience

Year up
Aug 2019 - Jul 2020Data analyst- Developed hard skills in Data Visualization using Tableau, Database Management using SQL though MySQL, and Python- Preformed Public Speaking and Leadership roles- Earned Recognition as Data Analysis Top Performer- Served as a resource and peer mentor teaching Python and SQL- Received an Elevator Pitch Award- As a Student Ambassador welcomed our guests on campus and provided them with information on what Year Up's mission is of closing the opportunity divide.

Paypal
Jan 2020 - Jul 2020- Utilized advanced SQL queries to collect data for comprehensive analysis, identifying key trends and insights to support business decisions.- Created and optimized dashboards for monitoring key performance indicators, enhancing data visualization and stakeholder understanding of complex datasets.- Presented collected insights to stakeholders, facilitating informed decision-making and strategic planning.- Engaged in data validation and cleaning to ensure the accuracy and reliability of analytical outputs.- Collaborated with cross-functional teams to streamline data collection processes, significantly improving data analysis efficiency and operational resilience. Show less
Data Analyst
Mar 2020 - Jul 2020Hadoop Framework Intern
Jan 2020 - Mar 2020

Vision latina tv
Aug 2020 - Jul 2023Project manager- Spearheaded cross-functional teams to orchestrate high-stakes projects, enhancing studio productivity by 20% through optimized strategic planning and operational processes.- Implemented a data-driven decision-making framework, significantly improving efficiency and contributing to the organization's growth.- Coordinated innovative technology solutions that streamlined workflows and maintained high production standards, ensuring project success.

Pyramed health systems
Jul 2024 - nowData analyst/client care specialist- Handle 7-10 client calls daily, providing expert support and troubleshooting for PyraMED’s features and functionalities, leading to a 15% improvement in client response and report resolution times.- Generate detailed reports to enhance operational efficiency, ensure government compliance, and assist clients in applying for grants.- Developed and maintained process documentation, streamlining training for new clients and employees, which improved platform usability and adoption.- Extract and analyze large datasets using SQL, delivering insights that drive decision-making and improve client outcomes.- Collaborated with cross-functional teams to maintain and update portals and websites, ensuring data accuracy and client satisfaction. Show less
Licenses & Certifications
- View certificate

Professional scrum master 1
Scrum.orgFeb 2020 - View certificate

Introduction to big data
University of california san diegoJan 2020 - View certificate

Learning ansible
LinkedinJan 2020 - View certificate

Python for data analytics
Colaberry school of data science & analyticsDec 2019 - View certificate

Using databases with python
University of michiganDec 2019 - View certificate

Visual data analysis with tableau
Colaberry school of data science & analyticsOct 2019 - View certificate

Programming for everybody (getting started with python)
University of michiganMay 2019 - View certificate

Python data structures
University of michiganMay 2019 - View certificate

Using python to access web data
University of michiganMay 2019 - View certificate

Sql for data analysts
Colaberry school of data science & analyticsNov 2019
Languages
- spSpanish
- enEnglish
- poPortuguese
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