
Timeline
About me
Practice Manager at Skin Pharm
Education

North carolina state university
2016 - 2020Bachelor of arts - ba public relations 3.8 summa cum laudeMinor: Nonprofit Studies
Experience

Red moon marketing
May 2018 - Sept 2018Marketing intern• Collaborated with lead manager of the Jack Daniel’s account and assisted with major project. • Oversaw booking of lodging and nation-wide transportation for Jack Daniel’s sweepstakes winners. • Publicized products on-site with large community events such as: Coke Campaign event at Shaw University & NC State University. • Engaged and interacted with students at NC State’s Packapalooza while advertising Coca-Cola.• Organized and oversaw data of sweepstake winners including: contact information, prize descriptions & winner documents. • Managed shipment of El Jimador sweepstake prizes to winners nation-wide.• Marketed Coca-Cola products while working the Coca-Cola Love Tour at NC State. Show less

Prssa at n.c. state
Mar 2019 - Apr 2020Public relations and social media executive board• Posted for and manage all social media accounts (Facebook, Instagram, Twitter).• Assisted in brainstorming during meetings.• Quickly handled any crises that may occur (i.e. social media hacking).• Communicated with, or “shouted-out,” prospective and former speakers via socialmedia to welcome them and thank them, in order to maintain good relationshipsand present organization professionally.• Aimed to gain followers on each social media platform to spread knowledge oforganization throughout NCSU campus specifically. Show less

Water mission
May 2019 - Aug 2019Pr and social media intern• Researched media lists and monitored for opportunities.• Pitched reporters and news outlets via phone, email, and Twitter.• Pulled weekly analytics reports to track key performance indicators.• Tracked key stories in the media and helped ideate the best ways to leverage them.• Monitored media coverage in the water, sanitation, and hygiene (WASH) sector to help identify new outlets and opportunities for thought leadership.• Conducted research on speaking opportunities at national and international conferences focused on WASH, community development, disaster response, and more.• Assisted in building out public relations strategies for our nationwide (and soon-to-be international) regional Walk for Water events, including building media lists, reaching out to local reporters, finding story angles, and more.• Presented findings on nonprofit networking via LinkedIn. • Supported social media and other communications efforts as needed. Show less

North carolina state university
Aug 2019 - Dec 2019Teaching assistant• Assisted with classroom instruction and provided support and guidance to students. • Improved presentation and communication skills. • Functioned as a communication liaison between the professor and student. • Managed and provided support to 28 students in the classroom setting.

Corral riding academy
Jan 2020 - Apr 2020Marketing and communications intern• Managed CORRAL's LinkedIn account by engaging and growing followers.• Wrote blog posts for CORRAL's blog page using Google Docs, Microsoft Word and WordPress.• Facilitated the on-time completion of projects with the Marketing Committee. • Managed various marketing & communication projects in partnership with the Marketing Manager. • Set up and reported weekly Google Analytics reports.

Vestique
May 2020 - Jul 2020Fashion stylist & sales associate• Maintained effective and clear communication with customers, buyers, and vendors by taking orders, relaying messages, and placing orders.• Utilized strong numeracy skills by cash management and counting inventory.• Persistent with customers by recommending suitable items for purchase, demonstrated products, and explained the benefits of the merchandise.• Honed outstanding customer service skills.• Arranged floor sets and pieces.

Samaritan's purse
Jul 2020 - Dec 2020Seasonal recruiting professional• Ensures the continuous flow of "ready to hire" job candidates. • Maintains accurate applicant tracking system database records and personnel records in compliance with Samaritan's Purse policy and labor laws. • Makes daily pre-screening calls to applicants to pre-qualify for interviews.• Conducts interviews, determines qualifications, hires qualified applicants, or refers applicants to a more appropriate department.• Verifies that reference checks, pastoral references, background checks, and Christian testimony meet hiring criteria. • Schedules new hires for orientation and report-to work dates. • Ensures that all required new-hire paperwork is completed prior to the report-to-work date. • Works as directed to complete reporting and assigned special projects.• Maintains a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public. Show less

Proverbs 31 ministries
Jan 2021 - Feb 2022Compel administrative coordinator• Oversee 40+ volunteers. • Manage the volunteer program. • Set up departmental calls and meetings.• Respond to customer service questions.• Prepare weekly communication to COMPEL members.• Accept COMPEL members into all Facebook groups and ensure groups are up to date.• Edit workshops once received and upload to Vimeo.• Make necessary website updates using WordPress for challenges, new initiatives, etc. each week.• Other administrative tasks as needed.

Corepower yoga
Jan 2022 - Dec 2022Studio experience team member•Promptly respond to student needs and concerns by connecting students with the appropriate studio leadership team member to resolve and support their questions and concerns. •Contribute to a positive, supportive, and fun studio environment by upholding our Core Values and creating rewarding working relationships. •Excellent oral communication skills, professionalism, and exceptional interpersonal skills are essential for maintaining the high level of studio engagement and customer service required for the position. •Provide superior cleaning services in accordance with Core Power Yoga Smart Health and zone-cleaning protocols and guidelines. Show less

National gypsum company
Feb 2022 - Sept 2022Customer account specialist•Receive and process orders in SAP order management system via inbound telephone calls, email, web, and EDI from B2B customers. Expedite as required to ensure customer satisfaction.•Responsible for confirming order, product availability, delivery status using company guidelines and assigned distribution lanes.•Develop relationships to influence and drive sales of products and services.•Create action plan with external sales team•Research and eliminate pricing errors by ascertaining root cause.•Evaluate credit history and accept orders within credit limit for customers. Show less

Skin pharm
Oct 2022 - now•Create the client experience for Skin Pharm patients.•Provide product and service information to generate sales and help inform patients. •Oversee patient scheduling and act as a liaison between patients and providers.•Utilize organizational, time management and multitasking skills to ensure the daily clinic schedule is met with excellence. •Answer incoming phone calls and client inquiries via text message and email. •Chart new patients medical history, allergies, medications and personal information. •Multitask within several different Office platforms in a fast paced environment. Show less
Practice Manager
Jun 2023 - nowClient Coordinator
Oct 2022 - Jun 2023
Licenses & Certifications

Google analytics academy
GoogleJun 2019
Launch professional development series
North carolina state universityMay 2018- View certificate

Bachelor of arts
North carolina state universityMay 2020 - View certificate

Hubspot social media strategy certification
HubspotMay 2020
Honors & Awards
- Awarded to Isabelle CocchiLambda Pi Eta - Oct 2018 • National Communication Honor Society at NC State.• Promoted professional development as a communication major.
Volunteer Experience
Youth Leader
Issued by Mercy Church on Aug 2023
Associated with Isabelle CocchiLeader
Issued by Cru on Aug 2017
Associated with Isabelle CocchiTeam Leader
Issued by Young Life on Jul 2021
Associated with Isabelle CocchiChildren Minister
Issued by Mercy Church on Jan 2022
Associated with Isabelle Cocchi
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