Experience

• 

  Hajj husein alireza co.ltd

  Oct 2003 - Jun 2010

  As their technical trainer my role was to:- Train the Technical & Non-Technical staff.- Technical Support for all products throughout the kingdom.- Curriculum development to suit the working condition.Responsible for 17 locations and over 200 technical staff to train them and keeping them up to date.All my reports will go to MOM (Mazda of Middle east) as I was certified from Mazda Japan to be assigned in Saudi Arabia. Auto technicians covering all sort of jobs from quick service to overhauling & diagnosing

  • Mazda Technical Trainer

    Oct 2005 - Jun 2010

  • Auto Technician

    Oct 2003 - Sept 2005
• 

  Mohamed yousuf naghi motors

  Jul 2010 - Aug 2014

  Jaguar land rover training supervisor

  Employed as a Training Supervisor / Trainer.Responsible for E-Learning program, Technical & Non - Technical learner journey & liaise with manufacture regional office for training standard. Daily assignment:- Managing the training team.- Managing the training budget- Conduct Technical and Non-Technical courses.- Certifying Technical staff according to Jaguar & Land Rover standard.- Training need analysis.- Prepare 3rd party training if needed.- Coordinate & plan training with training team member.- Regular monthly & weekly reports regarding all training (Technical & Non-Technical).- Recognize and develop needed area.- Plan and schedule future training throughout the whole year.- Aiding Jaguar & Land Rover MENA (Middle East & North Africa) regional office in preparing and conducting training to achieve the standard requirements for all the dealer in the region.- Working to get Level 4 Technical & Non - Technical Trainer accreditation from Jaguar & Land Rover UK. Show less

• 

  Nissan motor corporation

  Aug 2014 - Jul 2020

  Ksa training manager

  Responsible for development and implementation of Sales & After Sales training plan in coordination with the local dealers training function for Product Knowledge, Soft Skill, N-STEP, N-SAP certification, Business development and Planning.Supporting NISSAN Training Academy in KSA and managing & implementing the Training strategy.

• 

  Ford motor company

  Jul 2020 - now

  Field service engineer fse for ford middle east

  - Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time performance- Support the product concern identification and resolution process with Product Development and Quality teams- Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)- Support Company initiatives that enhance the vehicle diagnosis and repair process- Develop and author technical documents for publication Show less