
Timeline
About me
Senior Enterprise Customer Success Manager
Education

Oregon state university
2006 - 2011Bachelor of science marketing
Experience

Osu department of recsports
Apr 2007 - Mar 2011Lifeguard
University directories
May 2010 - Sept 2010Sales team leader
Target
Mar 2011 - May 2013Executive team leaderManage guest experience and apparel departments for a Target store. Organize team members to accomplish goals regarding credit card sales, apparel merchandising, and guest survey metrics.

Gap inc.
Aug 2013 - Oct 2015Assistant managerI'm responsible for Customer Experience in a retail location. I hire, train, and manage sales associates, promote loyalty through our brand credit program, and drive sales through coaching and clear verbal communication.

Iterate marketing
Oct 2015 - Aug 2018Lead the search engine marketing department to drive return on investment and develop our paid skills as an agency. Creation and implementation of digital marketing strategy for small to medium sized businesses, client relations, and account management.
SEM Team Lead
Nov 2017 - Aug 2018SEM Strategist
Oct 2015 - Nov 2017

Obility
Aug 2018 - nowEstablish strong relationships and drive results with enterprise level clients while leading the departmental initiative to cater to the needs of these larger organizations. Act as the main point of contact and an advocate for some of our biggest clients to set and achieve their business goals. Drive results for clients through project management, communication, goal setting, and strategy development.
Senior Enterprise Customer Success Manager
Jan 2023 - nowSenior Customer Success Manager
Feb 2022 - Jan 2023Customer Success Manager
Aug 2018 - Feb 2022
Licenses & Certifications
- View certificate
.webp)
Google ads search certification
Google digital academy (skillshop)Aug 2025 
Bing ads accredited professional
MicrosoftNov 2015
Adwords professional
GoogleOct 2015
Analytics professional
GoogleNov 2015
Recommendations

Joe jackson
Founder/ CEO of NPV Football Development, FA Tutor/ Coach Educator, Gangs Intervention Trainer, Publ...West Midlands, England, United Kingdom
Benjamin zöller
Qualitätsleiter Standort Sailauf / Local Management RepresentativeSchweinfurt, Bavaria, Germany
Zara tremlett, cmm
General Manager, Camper & Nicholsons Port Louis Marina, GrenadaSt. George's, Saint George, Grenada
Julia kürbisch
First Officer E195 bei Austrian AirlinesVösendorf, Lower Austria, Austria
Tiago de souza farias
Posdoc UFScarSão Carlos, São Paulo, Brasil
Umair shahid
Project Manager | QA LeadPakistan
Cristian luna
Porter at Gerald Ford North AuroraAurora, Illinois, United States
Mohammed anwer musleh
Purchasing Engineer | Procurement | Supply Chain | Sourcing | Lean Six Sigma Green Belt (ICGB) | ASC...Riyadh, Saudi Arabia
Muhamad faris haiqal
IT Support | SRC | Project and Human Engagement | Math Tutor SQLacc System AnalystCyberjaya, Selangor, Malaysia
Mohammad othman
Field Service Engineer FSE for Ford Middle East at Ford Motor CompanySaudi Arabia
Carmen melby
Branch Manager, Kintetsu World ExpressGreater Minneapolis-St. Paul Area
G emmanuel johnson paul
Test ManagerUnited States
Sara al mugbil
Retail Design & DeliveryRiyadh, Saudi Arabia
Serhii pavlov
Software Dev Engineer – Amazon Web Services (AWS)Gdańsk, Pomorskie, Poland
Jose luis afán de ribera
Content Creator | Copywriting & Scriptwriting Specialist | 30+ Years of Experience in Translation & ...El Vendrell, Catalonia, Spain
Mouaz ouyoun
Pharmacist & TranslatorDubai, United Arab Emirates
Shailee shanware
IT Internal AuditorMumbai, Maharashtra, India
Emerson nascimento alves
Técnico em Segurança do Trabalho Medeiros e Maia LtdaNatal, Rio Grande do Norte, Brazil
Pablo verdugo villegas
Senior Business Strategy Consultant | Msc Finance | FP&A | Project Management | Business Sustainabil...Chile
Kanishka jayawardene
Lean Management | Material Planning | Manufacturing | Supply ChainColombo, Western Province, Sri Lanka
...