Experience

• 

  Ups

  Jun 2003 - Feb 2008

  Customer service

  Customer Counter clerk, Revenue AuditorJob Specifications:• The customer counter clerk communicated with several customers and coworkers, daily. The main focus was the customer’s shipping needs and/or scheduling pickups for parcels. The clerk often negotiated with customers and resolved issues, which maximized overall customer satisfaction. • The revenue auditor analyzed dispatched parcels for discrepancies in weight, size, content description etc. If there were any discrepancies present, they would be corrected and billed to the shipper. Thus, lost revenue was captured and boosted overall sales numbers. Show less

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  Tampa general hospital

  Sept 2007 - Mar 2018

  Sterile processing specialist 2

  Surgical ServicesJob Specifications:• Personnel in Sterile Processing are responsible for assisting nurses, surgical techs etc. with all of their surgical and/or trauma needs. This involves answering phone calls and pulling scheduled or emergency cases for numerous surgical procedures. Other daily tasks for staff in this department include: decontamination, assembly and sterilization of surgical instrumentation.

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  Kforce inc

  Jan 2018 - now

  I am responsible for identifying, engaging, recruiting, packaging and matching qualified candidates by performing sourcing activities. I qualify candidates by conducting phone interviews, obtain work history, education, training, job skills, salary requirements and validate right to work in the US for foreign national candidates. Utilization of knowledge of USCIS policies and types of employment documentation to validate employment documents. I review and approve/deny vendor candidates based on resume, work authorization and required experience to ensure validity and proper match to Job Orders. I establish a pipeline, align virtual bench and a communication plan with virtual bench candidates through consistent use of activities. Prioritize job orders to ensure coverage on all assigned requisitions and package the candidates for presentation to the client as needed. Manage vendor relationships on a day to day basis including issues pertaining to employment documentation, interviews, and offers. Negotiate candidate pay rates and establish appropriate client bill rates as required. Troubleshoot and provide solutions to vendor/consultant issues in order to avoid breaks in service to the Firm’s end-clients. Facilitate the on-boarding of new vendors, work order creation and on-boarding activities (as required). Ensure client and Kforce are in compliance with contractual obligations. Contribute to customer service efforts related to candidate/client activities including but not limited to quality assurance, follow up, retention and extension, lead generation, re-marketing, and assignment end. Enter and track all related activities into Kforce ATS (RecruitMax). Show less

  • VSD Talent Director

    Feb 2022 - now

  • VSD Talent Manager

    Oct 2021 - now

  • VSD Talent Associate

    Jan 2018 - now