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Claudiu Eftinoiu

Claudiu Eftinoiu

Customer Service Engineer

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location of Claudiu EftinoiuTimiş, Romania

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  • Timeline

  • About me

    Customer Success Manager at Honeywell Fire and PAVA | Central Eastern Europe

  • Education

    • Colegiul National "Coriolan Brediceanu", Lugoj

      2000 - 2003
      High School Mathematics-Informatics

    • Universitatea „Politehnica” din Timișoara

      2008 - 2010
      MS Intelligent Industrial Systems

    • Universitatea „Politehnica” din Timișoara

      2003 - 2008
      BS Applied Electronics

  • Experience

    • Banattika

      Apr 2007 - Nov 2011
      Customer Service Engineer

    • Honeywell

      Dec 2011 - now

      Work with development team to understand product requirements, develop test plans, detailed test cases & define test methods for Hardware Validation and End to end integration tests, understanding of software behavior in a system. Drive product portfolio initiatives related to technical support and the customer experience, included but not limited to product quality management and improvement, NPI readiness and Technical Support VoC. Customer & Product Support for Voice Alarm / Public Address R&D System Test for Voice Alarm / Public Address

      • Sr. Application/System Sales Engineer

        Aug 2023 - now

      • Sr. Validation & Verification Engineer

        Jun 2023 - Aug 2023

      • Tech Support Product Owner

        Oct 2021 - Jun 2023

      • Sr. Technical Support Specialist

        Oct 2017 - Oct 2021

      • Test & Validation Engineer

        Dec 2011 - Oct 2017

  • Licenses & Certifications

    • Design For Six Sigma

      Honeywell Security and Fire

    • OPITO BOSIET with HUET and CA-EBS

      Survivex
      Nov 2018

    • Dante Level 2

      Audinate
      Jan 2022

    • Project Management

      ALP Edu Pro