Rizki Syafaat Amardita

Rizki Syafaat Amardita

UI Designer & Frontend Developer

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location of Rizki Syafaat AmarditaBandung, West Java, Indonesia

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  • Timeline

  • About me

    Customer Experience Research at Allo Bank | UI Enthusiast

  • Education

    • Telkom University

      2018 - 2022
      College student Informatics
  • Experience

    • PT. Media Telekomunikasi Mandiri

      Jun 2021 - Aug 2021
      UI Designer & Frontend Developer

      - Develop an engaging and functional UI design for the Jazaa E-Wallet mobile app, providing a seamless and intuitive user experience.- Build the front-end dashboard for the Jazaa IPL (Environmental Maintenance Contribution) app, making it easy for users to effectively and informatively monitor their contributions to environmental maintenance.

    • Allo Bank

      Nov 2022 - now

      - Track customer complaints, reviews, and sentiment from various channels, create reports, and provide recommendations to improve user experience.- Analyze and benchmark competitor activities, communications, and promotions to support more strategic business decisions.- Conduct evaluative research (surveys and/or app trials) regularly for key feature updates, ensuring the product stays relevant to customer needs.- Map the customer acquisition journey to identify obstacles in the onboarding process and improve the effectiveness of each acquisition channel. Show less

      • Customer Experience Research

        Nov 2022 - now
      • Allo LEAD (Learning Acceleration Academy)

        Nov 2022 - Feb 2023
  • Licenses & Certifications