Aliasgar Khanji

Experience

• 

  KOTHI COMPUTER Systems (INDIA)

  Apr 2014 - Mar 2016

  IT Support Technician

  Kothi Computer systems is a Large Regional Systems Integrator company based in Rajasthan INDIA, with customers based in Retail, Banking and Government sectors. With a Large customer base Kothi Computer systems relies on providing their customers high competency support for Networks, IT Infrastructure, Physical Security and Information Security.

• 

  Hero MotoCorp Ltd

  Apr 2016 - Dec 2016

  IT Consultant

  IT Consultant And TroubleShooting

• 

  COMPUTR CENTER FOR COMPUTER SOLUTION

  Jan 2017 - Jun 2017

  IT Support Technician

  IT Support Professional

• 

  Smart Mart

  Jul 2017 - Dec 2018

  IT Support Technician

  • Maintaining of host server.• Troubleshooting Day to Day Technical Issues.• Maintaining network system of the company.• Regular System Audits for the all Computer and Laptops in company.• Setting Up IP Phone, Fingerprint Attendance Device to all locations.• Doing basic hardware repairing task (i.e. Changing damaged Mother Board, Broken Screen etc..)

• 

  Burhan Technology Co. Official

  Dec 2018 - now

  Software & Application Management: Leading the installation and configuration of software and applications, ensuring optimal system performance and minimizing maintenance windows for users.Antivirus & Security: Managing Kaspersky antivirus servers and users to ensure system security and protection.Email Client Configuration: Configuring and troubleshooting mail clients such as MS Outlook and Outlook Express for end users.Remote Support: Providing remote connection support to assist clients with system issues and troubleshooting.System Troubleshooting: Installing and troubleshooting desktop and laptop operating systems to ensure functionality and performance.Service Desk Operations: Attending to all service desk tickets and providing prompt, effective IT support.Printer & Peripheral Setup: Configuring and maintaining printers (HP, EPSON, BROTHER, CANON) and other peripherals.Security Policies: Implementing organizational sharing and security policies to maintain data integrity and secure access.Third-Party Software: Handling the installation and troubleshooting of third-party software.Hardware Repairs: Performing basic hardware repairs such as replacing keyboards, fixing broken screens, and maintaining overall hardware functionality. Show less Software & Application Management: Installing and configuring software applications, ensuring seamless performance across desktops and laptops.Antivirus & Security: Managing Kaspersky antivirus servers, ensuring robust protection and security for users.Email Client Configuration: Expertise in configuring and troubleshooting MS Outlook and Outlook Express for end users.Remote Support: Providing remote connection services, ensuring quick resolutions for clients.System Troubleshooting: Proficient in installing and troubleshooting desktop and laptop operating systems.Service Desk Support: Handling support tickets and attending to all service desk requests in a timely manner.Hardware & Peripherals: Installation of printers (HP, EPSON, BROTHER, CANON) and performing basic hardware repairs such as keyboard replacement and screen fixes.Security Policies: Setting up and managing sharing and security policies to meet organizational standards.Third-Party Software: Handling and troubleshooting various third-party software applications. Show less

  • Senior Technical Support Specialist

    Apr 2022 - now

  • Technical Support Specialist

    Dec 2018 - Apr 2022