Joshua Smith

Joshua Smith

Followers of Joshua Smith243 followers
location of Joshua SmithBenton, Arkansas, United States

Connect with Joshua Smith to Send Message

Connect

Connect with Joshua Smith to Send Message

Connect
  • Timeline

  • About me

    Senior Solutions Consultant at KELYN Technologies, Inc.

  • Education

    • Community College of the Air Force

      2013 - 2019
      Information Systems Military Information Systems Technology
    • Western Governors University

      2020 -
      Bachelor's degree Cloud Computing
    • Park University

      2018 - 2020
      Bachelor's degree Information Systems
  • Experience

    • United States Air Force

      Jul 2013 - Sept 2019

      Led 4 member Executive Communications Team, providing 24/7 support for 103 Senior Officers/4 Wing Command Chiefs at Nellis and Creech AFB. Performed Tier-I & Tier-II technical support to 12K systems by diagnosing & troubleshooting system faults and repairing & replacing peripheral devices. Maintained a $68M NIPRNet/SIPRNet base infrastructure by administering 14K network accounts through Active Directory and ensuring proper access for multiple missions. Administered, supervised, processed, and provisioned VIP user mailboxes in Microsoft Exchange. Installed and troubleshoot Blackberry UEM for over 150 iOS devices on Nellis and screech AFB. Show less Guided Air Force Personal Wireless Communications Systems audit, tracking $7M worth of assets from Barksdale AFB, solidifying the 2nd Bomb Wing Nuclear Surety mission. Created information technology equipment custodian account training, leading training briefings for over 200 personnel in inventory procedures and governing instructions. Led Windows 10 migration for Barksdale AFB, developing the phased Air Force mobile solution agenda, finishing 3 months ahead of schedule; procured 6.3K systems valued at $4.1M. Show less Utilized the Air Force Equipment Management System (AFEMS) to track and update 218 accounts/20.5K information technology assets valued at $26.2M. Led a 3-member team to deploy and ensure connectivity for 150 computer systems, which further enabled 651 Operation INHERENT RESOLVE and 382 combat air strike missions. As an E-3, created a base-wide training course for the Asset Management program, instructing and governing 500 personnel on Air Force instructions. Brought overdue accounts from 23 to 0. Show less

      • Executive Communications Manager

        Mar 2019 - Sept 2019
      • Non-Commissioned Officer in Charge, Asset Management

        Sept 2018 - Mar 2019
      • Communications Focal Point Supervisor

        Aug 2017 - Aug 2018
      • Lead Base Equipment Control Officer

        Aug 2015 - Aug 2017
      • Asset Management Technician

        Jan 2015 - Aug 2015
      • Client Systems Technician

        Jul 2013 - Jan 2015
    • CDO Technologies, Inc.

      Sept 2019 - Jan 2021

      Apart of a 2-man team in the Unix Backup/Recovery section. Utilizes CommVault to monitor UNIX and Windows system backups and restorations. Uses HPOM to monitor UNIX and Windows systems on the Randolph AFB network. Uses EMC Data Domain to monitor Oracle StorageTek tape drives. Monitors Backup/Recover and UNIX System Administrator group mailboxes. Monitors physical access to server room, and conducts server room perimiter checks, analyzing air handlers and air temperature/humidity. Contacts building facilities when problems occur resulting from alarms or severe weather. Periodically unlock or reset UNIX user accounts. Show less

      • Cloud Support Engineer

        Jun 2020 - Jan 2021
      • Unix Systems Administrator (Backup/Recovery)

        Sept 2019 - Jun 2020
    • KELYN Technologies, Inc.

      Mar 2021 - now
      Senior Solutions Consultant

      Apart of a two-man team that specializes in backups, restorations, and design within the Commvault software. Responsible for configuring and maintaining Commvault backup operations, disk & tape backups and clustered configurations for 400+ physical and virtual servers based out of Colorado Springs, CO and Huntsville, AL.

  • Licenses & Certifications

    • Assured Compliance Assessment Solution (ACAS) Operator

      DISA
      Dec 2019
    • HDI Support Center Analyst (HDI)

      HDI
      Dec 2018
    • Commvault Certified Professional

      Commvault
      Aug 2022
      View certificate certificate
    • Miscrosoft Azure: Security Concepts

      Lynda.com
      Jul 2019
    • CompTIA Security+

      CompTIA
      Oct 2016
    • Solutions Architect

      Commvault
      Jun 2021
    • Technical Sales Professional

      Commvault
      May 2021
    • Commvault Certified Engineer

      Commvault
      Jul 2023
      View certificate certificate
    • Amazon Web Services Cloud Practitioner

      Amazon Web Services (AWS)
      Jan 2020
    • CompTIA A+

      CompTIA
      Dec 2013