Ika Monica, ITIL®, CBAP®

Experience

• 

  Telkom University

  Feb 2014 - Jul 2015

  Member of Study Group of Computing Laboratory at Telkom University Member of Study Group of Artificial Intelligence Laboratory at Telkom University

  • Study Group Member

    Sept 2014 - Jul 2015

  • Study Group Member

    Feb 2014 - Nov 2014
• 

  BPJS Kesehatan

  May 2015 - Jun 2015

  Student Internship

  1. do migration data for member of BPJS .2.do mutation data for member of BPJS .3. take in Charge for registration member of BPJS

• 

  Telkom University

  Feb 2016 - Dec 2016

  Practicum Assistant of Database Modeling. Member of Study Group of Data Mining Laboratory at Telkom University

  • Practicum Assistant

    Aug 2016 - Dec 2016

  • Research Group

    Feb 2016 - Dec 2016
• 

  Telekomunikasi Indonesia

  May 2016 - Jun 2016

  Student Internship

  Division IS OS R4-Aplikasi:Build Chatting Application Web based .

• 

  Telkom Indonesia

  Mar 2017 - Aug 2024

  • Developing work programs and their indicators, understanding roles, gathering data/information, scheduling and prioritizing activities, executing work programs, and reporting results to supervisors weekly to ensure the achievement of individual performance targets aligned with the job.• Building relationships with other work units (Development and Operations Teams) and key persons (external/internal) in the EBIS (Enterprise Business) segment to support job completion.• Responsible for incoming project requirements, both new projects and enhancements, and overseeing these requirements until they go live.• Monitoring requirements according to the agreed timeline and updating progress on the Business Requirement Management (BRM) application weekly.• Acting as a leader in every meeting between the devOps team and internal/external users and creating Minutes of Meeting (MoM) from these meetings.• Collecting documents from the Development team to carry out the Deployment to Production (D2P) process and informing the users after the D2P process is completed to carry out the 8 IC (Internal Capabilities) process.• Managing the IT Change Management Control function to support the achievement of a performance level of at least 90%.• Actively participating in cultural promotion activities and determining cultural activation activities for the entire year Show less • Developing work programs and their indicators, understanding roles, gathering data/information, scheduling and prioritizing activities, executing work programs, and reporting results to supervisors weekly to ensure the achievement of individual performance targets aligned with the job.• Building relationships with other work units (Development and Operations Teams) and key persons (external/internal) in the EBIS (Enterprise Business) segment to support job completion.• Responsible for incoming project requirements, both new projects and enhancements, and overseeing these requirements until they go live.• Monitoring requirements according to the agreed timeline and updating progress on the Business Requirement Management (BRM) application weekly.• Acting as a leader in every meeting between the devOps team and internal/external users and creating Minutes of Meeting (MoM) from these meetings.• Collecting documents from the Development team to carry out the Deployment to Production (D2P) process and informing the users after the D2P process is completed to carry out the 8 IC (Internal Capabilities) process.• Managing the IT Change Management Control function to support the achievement of a performance level of at least 90%.• Actively participating in cultural promotion activities and determining cultural activation activities for the entire year Show less • Determining end-to-end system architecture such as applications, mobile backend, integration, and core IT system support, as well as the optimal operating model according to governance determined by the IT Division.• Analyzing up-to-date system architecture and conducting architecture assessments every six months.• Providing current architectural recommendations to the DevOps team as a reference and basis for improvement for the design and developer teams.• Creating current architecture guidelines previously agreed upon by the DevOps team and updating them as needed.• Acting as a Subject Matter Expert (SME) for at least three projects per year and overseeing these projects until they go live.• Creating a digital repository for documentation related to the IT Division, including architecture, governance, standardization, guidelines, and other documentation based on CODE (Collaboration, Open, Docs-as-code).• Utilizing existing internal platforms to create collaboration tools websites focused on DevSecOps integration practices.• Managing the IT Platform and Requirement Analysis function to support achieving a performance level of at least 90%.• Actively participating in cultural promotion activities and determining cultural activation activities for the entire year. Show less • Determining end-to-end system architecture, including applications, mobile backend, integration, IT core system support, and the optimal operating model in accordance with IT Division governance.• Performing Quality Assurance on the MyIndihome backend according to specified test cases.• Analyzing current system architecture and conducting architecture assessments every six months.• Providing current architectural recommendations to the DevOps team for improvements by the design and developer teams.• Creating current architecture guidelines agreed upon by the DevOps team and updating them as needed.• Managing the IT Platform and Requirement Analysis function to support achieving a performance level of at least 90%.• Actively participating in cultural promotion activities and determining cultural activation activities for the entire year. Show less • Ensuring the alignment of Internet Data (Datin) from 7 Telkom Regional offices to ensure data consistency and accuracy.• Creating and drafting 1-3 system architecture plans when changes occur, ensuring these plans align with company needs and standards.• Collaborating with the development and operations teams, holding meetings, and preparing weekly reports to ensure projects are on track and meet targets.• Actively participating in cultural promotion activities, ensuring events run smoothly, and coordinating all necessary aspects to achieve the success of these events. Show less

  • Officer 1 IT Change management

    Apr 2024 - Aug 2024

  • Officer 2 IT Change Management

    Aug 2023 - Apr 2024

  • Officer 2 IT Platform & Requirement Analysis

    May 2020 - Aug 2023

  • Officer 3 IT Platform and Requirement Analysis

    Oct 2017 - May 2020

  • Great People Trainee Program (GPTP V)

    Mar 2017 - Sept 2017