Thiago Vilela

Experience

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  TI Métricas

  Nov 2013 - Dec 2017

  Metrics Analyst

  -Elaboration of quality standards (functional/non-functional) valuation method by suggesting improvements for the documentation elaboration-Conduction of negotiations with national and foreign suppliers in order to join necessary efforts for software development and improvements in common technical and/or specific scenario of the company -Calibration of productivity rates based on company’s track record-Technical and mathematical studies to make the function point analysis application viable for clients whose software contracts are based on function points, according to the specific scenario of each organization-Creation/update of the necessary processes and procedures in order to carry out a counting based on function points.-Measurement of software development/maintenance projects through the application of APF and SNAP technics from IFPUG and APF seeking improvement of NESMA Software-Holding of meetings with users, analysts and suppliers with the purpose of understanding projects and defense of the carried out metrics-Elaboration/Generation of metrics indicators, as well as of functional document quality, productivity, among others Show less

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  Globalweb Corp

  Dec 2017 - May 2019

  Delivery Manager

  -Leadership of the software support team by managing and advising developers, business analysts and testers-Leadership of the systems maintenance and development team by managing and advising developers, POs, Testers, Designers, architects and DBAs-Responsible for disseminating the Agile culture toward client, guaranteeing transparency and visibility -Definition of the software development and supporting procedure, including providing of training seeking continuous improvement-Participation in two projects as Project Manager in implementation groups of MPSBR – Level C (equivalent to CMMI – level 3) process quality model-Control and management of the monthly billing Employed tools: Team Foundation Server (TFS), Trello, JIRA, IBM Tivoli Storage Resource Manager (SRM), Cherwell Show less

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  Neon

  Jun 2019 - now

  Definição da visão do produto de Empréstimo Pessoal, de curto, médio e longo prazo, com foco em elegibilidade, oferta, jornadas de vendas e pós vendas, rentabilidade da carteira, e satisfação e engajamento dos clientes.Responsável pelo P&L de empréstimo, acompanhamento da carteira e rentabilidade do produto. Garantindo alinhamento com os principais stakeholders (Growth, Crédito e Cobrança)Análise de funil de conversão e pagamentos, com objetivo de entender o comportamento dos clientes, identificar drops e correlações com outras variáveis para explorar ao máximo a jornada e otimizar a conversão.Proximidade de CX, para garantir o conhecimento atualizado sobre a experiência do cliente, principais pontos de dor, discovery contínuo e principais desejos e impactos pós entregas.Gestão direta de PMs, desde a construção de roadmaps até evolução da própria carreira, execução de discovery, definição de quantidade e tamanho dos times de desenvolvimento, foco de cada time e alinhamento cross times.Acompanhamento rotineiro das principais métricas de produto e de negócio, com objetivo de entender a dinâmica do produto e dos clientes, ter novas ideias, identificar problemas e, principalmente, responder rapidamente a mudanças para garantir os resultados esperados, ajustando o foco de diferentes times quando necessário. Show less -Integration of new members in terms of methodology and scope of operation of the team-Shaping of workflows and productivity graphics for the team since conception of the product until its delivery for the client-Collection and analysis of metrics and productivity graphics of the team as well as teaching the team to read and interpret such metrics and graphics-Analysis of bottlenecks, projecting of deadlines (foreseeability) in order to improve efficiency of the workflow-Stabilization and control of LeadTime, throughput, CFD and providing efficiency to the flow under control -Application of technics to avoid and settle backlog/block of demands -Ensure that squad information is visible-Providing support to the team in terms of creation, adaptation and development of the process. -Guarantee enough workload in order to maintain the average delivery rate-Conduction of team meetings and ceremonies Show less

  • Lead Product Manager

    Sept 2022 - now

  • Agility Manager

    Mar 2022 - Sept 2022

  • Agile Lead

    Mar 2021 - Mar 2022

  • Agilist

    Jun 2019 - Mar 2021