Janice Sniffin

Experience

• 

  Cartus

  Jan 1988 - now

  Mobile Relocation Consultant

  Selected Accomplishments:Participated in a Six Sigma project - Open Services and Revenue Collection and provided research and recommendations in the use of Atlas software reporting tools to end-usersPerformed software testing and ran report utilization training to Directors and Account Managers; acted as a back-up advisor to Project Manager for miscellaneous questions on system processes, policies, and data Worked on Open Service Review and Clean Up project that included participation in a focus group of Atlas , IT, and Edge Team members as part of the system deployment processActed as operational/Atlas subject matter expert and worked in conjunction with IT and Atlas Teams to design and roll out new processes and streamline existing protocol for system improvements Oversaw file clean-up project for Department of Defense contract (including annual audit of household goods and year-end billing) and successfully recouped hundreds of thousands of dollars for the clientLed full-scale consultant training on international policy for Bechtel Corporation which drove performance and resulted in 100% service capacity within a 3-month periodWorked in a troubleshooting capacity to research, identify and resolve issues with respect to pending relocation expenses and Relocation Card Amex paymentsPartnered with Relocation Accounting RAA team and Management team to address and correct errors in Atlas expense process and payment of expenses Show less