Jana Šimsová

Experience

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  Roosevelt Hotel

  Jun 2007 - Sept 2007

  Front Desk Receptionist

  A summer job with following responsabilities:• Greeted guests and directing them appropriately;• Entered information into a system.• Managed incoming booking requests.• Performed administrative tasks.• Responded to telephone calls, emails and other correspondence.

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  Wadham College

  Jun 2008 - Sept 2008

  Housekeeper, Waitress

  Summer job at Wadham College, Oxford, UK. I was working as houskeeper and waitress. I was responsible for one Staircase during summer period. In addition to this I attended English 2000 language school. The aim of this stay was to improve and pratice my English, time management when planning my work on my own. Moreover I used the chance to learn about UK culture and customs.

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  Asticou Inn, Maine

  Jun 2011 - Sept 2011

  Server

  Work and Travel, USASummer job at Asticou Inn, Maine, USA. I was working as a server and a server assitant. Moreover, I worked as a server during weedings and special events such as Friends od Acadia.The aim of this stay was to improve and pratice my English and learn more about USA culture and customs.

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  ČSFS Produkční s.r.o.

  Apr 2013 - Jul 2013

  Assistant of European Company Sport Games coordinator
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  BoldBrick

  Oct 2013 - Oct 2017

  Key responsibilities:• Prepared RFP/RFI as part of change management including collecting initial information, providing screening, negotiating terms and conditions, submitting offers, and handling administrative tasks.• Contributed to the process of renewing contracts and renegotiating their terms and conditions.• Supported sales team in bidding processes with relevant information and documentations.• Participated in the establishment of project scope with business representatives and analysts.• Identified upsell opportunities.• Scheduled projects, resources, information and prerequisites in MS Project, MS Excel, and/or JIRA.• Managed project team, support team and external contractors.• Dealt with overlapping projects and changing priorities while meeting the agreed deadlines.• Communicated with project stakeholders and customers (client facing position).• Led status meetings with the team and/or with customers on a regular basis in Czech and English.• Monitored project progress and reported to customers and company’s senior management.• Maintained project logs, project information updated on O365, and overall project administration.• Built and maintained long-lasting relationships with customers through effective communication.• Represented a key point-of-contact for majority of our customers.• Balanced clients’ expectations with technology limits.• Worked collaboratively with other team members and departments to ensure that everybody was updated with the most recent information and that the final product meets and satisfies client needs.• Brainstormed client’s next steps in order to come up with possible scenarios and exceed client's needs.Remarkable projects: - MilkyWay; ŠKODA AUTO Czech Republic; SP-based platform for sharing various importers’ content;- Flexitime; European GNSS Agency (GSA); SP-based application to record employee’s working and non-working time and its integrations with 3rd party tools (e.g. card readers); Show less Key responsibilities:• Updated project logs – risk, issue, quality registers, and budget spending on behalf of Project Manager• Maintained project information updated on O365/SharePoint and overall project platform administration.• Assists more senior project managers in the day-to-day aspects of managing projects• Managed projects of smaller size while dealing with overlapping projects and changing priorities.• Elaborated on project documentation and contributed to pre-sale/sales activities from the project management perspective.• Communicated within the team of analysts, testers, and developers on a daily basis, including participating in stand-up meetings.• Monitored project progress and reported to customers using MS Office (PowerPoint, Excel, Word, OneNote, Project, Visio) on a regular basis.• Organized meetings with project’s and/or product’s stakeholders and prepared meetings’ agendas. Show less Key Responsibilities:• Contributed to planning of communication strategy for cloud-based product.• Analyzed different communication channels/tools and evaluated their suitability for the product.• Prepared the specific implementation of selected communication strategies including content and support materials preparation (e.g. website content, leaflets, posts, etc.).• Prepared specific content for product’s website and analyzed incorporation of third-party tools (automatic emails tools, billing tools...).• Actively participated in brainstorming meetings with company’s management to set overall product’s targets.• Coordinated the delivery team and oversaw the development phase including setting short-term goals.• Reviewed quality delivered features and executed smoke tests of a product.• Communicated product’s status across different company’s departments and teams.• Organized meetings with partners and was responsible for drafting meeting minutes. Show less

  • Project Manager

    Feb 2016 - Oct 2017

  • Junior Project Manager

    Feb 2015 - Jan 2016

  • Product Management Trainee

    Oct 2013 - Jan 2015
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  Albatross CX - A Global Customer Experience Agency

  Oct 2018 - now

  • Client Relationship Manager

    May 2019 - now

  • Project Coordinator

    Oct 2018 - May 2019