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Nisha Jalan

Nisha Jalan

Associate Business Analyst

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  • Timeline

  • About me

    Consultant l Ex-FedEx l Hewlett Packard

  • Education

    • Presidency College, Kolkata

      2008 - 2010
      M.Sc Applied Economics

      Activities and Societies: Placement team Ranked 2nd in University Examination

    • NIIT Kolkata

      2009 - 2009
      Business Systems & Information Management

      Completed 6 Months Common Foundation Semester- Profile: Windows Programmer) Learnt C#, Sql Server.

    • St Xaviers College, Kolkata

      2005 - 2008
      B.Sc Economics

      Activities and Societies: member -economics summit, girls cricket team, editorial board. Winner, Interdepartment Girls Cricket tournament, 2006

    • Ashok Hall Girls Higher Secondary School, Kolkata

      2003 - 2005
      Commerce

      Activities and Societies: Member - Student Council. 1st in Class XII examination ( AISSCE - 2005)Certificate of Merit - CBSE for securing 100 in mathematics in Clase XII examination (AISSCE - 2005)

  • Experience

    • Letse Software and Services Pvt. Ltd

      Sept 2010 - Dec 2010
      Associate Business Analyst

      Key Responsibilities • Engaged in project involving designing an application for portfolio management providing enhanced efficiency, flexibility and customization • Responsible for requirements management, product feature specification using Unified Modeling Language (UML) tools and business process modeling using activity diagrams

    • Hewlett Packard Enterprise

      Jun 2011 - Sept 2014

      Supported HP online stores in Europe in setting up the web tracking & reporting infrastructure; worked extensively in establishing KPIs & dashboards for measurement of store performance on a weekly basis.Key Responsibilities:• Worked with the business in understanding web tracking requirements, collaborated with marketing to identify metrics and liaised with IT for assessing feasibility and implementation of weekly store performance dashboards.• Worked with User Experience Optimization team to provide extensive analysis for all stages of the site funnel - discover, decision and purchase; suggested optimization inputs and analysed results on a regular basis• Analyzed web behavior of visitors by promotion channels and product purchases to understand effectiveness of marketing efforts Show less

      • Analytics Consultant

        Oct 2013 - Sept 2014

      • Business Analyst

        Jun 2011 - Sept 2013

    • FedEx

      Oct 2014 - Feb 2022

      Support regional revenue management teams across Asia Pacific, Europe, Latin America, Middle East & India by using pricing analytics & reporting skills to standardise & optimize pricing processes, improve yields & drive additional revenue.Key responsibilities -• Provide recommendations to regional pricing teams on process standardization and enhancements, pricing optimization and yield improvement initiatives• Lead the effort on formulating problem statements & potential solutions given a business challenge, engineering & building of agreed on solutions, implementation & evaluation of these solutions. Show less

      • Marketing Manager

        Apr 2019 - Feb 2022

      • Senior Revenue Management Analyst

        Nov 2016 - Mar 2019

      • Revenue Management Analyst

        Oct 2014 - Oct 2016

    • FedEx

      Aug 2022 - now
      Consultant

  • Licenses & Certifications