John Crenshaw MBA, PMP, CLSSGB

Experience

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  UPS

  Jan 1987 - Jan 1999

  Service Provider

  Began part-time package loading as a student; before moving into a full-time driver role. Chairman of Safety and Quality committees for multiple years.

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  Ryder Integrated Logistics

  Jan 2000 - Jan 2006

  P&L responsibility for three customer-based locations; as well as supervision of an internal driver support team. Responsible for all personnel issues, including hiring, onboarding, discipline, and exit procedures. Managed dispatch and scheduling of 30 drivers; and customer service issues.

  • Operations Manager

    Jan 2003 - Jan 2006

  • Operations Supervisor

    Jan 2000 - Jan 2003
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  Ryder Integrated Logistics

  Jul 2006 - Sept 2011

  Corporate quality support across the Supply Chain and Dedicated Transportation verticals. Primary focus on startup documentation and training; utilizing the Go-Live and Steady-State Certifications. Corporate Administrator for the Supply Chain Product Methods database. Lean Six Sigma Greenbelt Certified to lead and support multiple kaizens across distribution verticals and Central/Shared Services. ISO 9001 certification experience with specialization in training, process documentation, internal process and layered auditing, and preventive and corrective actions. Show less

  • Quality Manager II, Department of Operational Excellence

    Apr 2008 - Sept 2011

  • Field Quality Manager

    Jul 2006 - Mar 2008
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  Ryder System, Inc.

  Aug 2011 - Apr 2020

  Change agent to assess and improve the current operations across multiple facilities within all verticals, thus driving a Lean culture. Certified in Value Stream Mapping and Transformation Planning, as well as Kaizen Facilitation. Certified Lean Assessor to audit safety and Lean practices at distribution and transactional sites. Owner of Lean and CI standards documentation and training material within the corporate database; as well as facilitating training through webinars and e-learning courses.Identify opportunities for process development and improvement, using the tools of Standard Work, Workplace Organization, Visual Management, Problem Solving, Kaizen, and Daily Accountability. Coached site leaders on the use of A3 and tracking of project savings.Frequent interaction with executive leadership; and collaboration across multiple levels of management to drive standardization and innovation. Regular travel throughout the U.S. and Canada. Show less Certified Associate in Project Management to lead and assist with multiple projects targeted to deploy Lean methodologies and tools across Ryder's Supply Chain Solutions division.Internal team lead for supporting and tracking the Regional Lean Managers, using Sharepoint, Salesforce, and MS Office. Managed team procurement and vendor invoicing through the company purchasing system.Owner for metrics tracking across ~200 distribution sites, using Excel spreadsheets before implementing a SaaS package. Reported critical KPIs to leadership with a focus on Inventory Accuracy, Lean Engagement, and Continuous Improvement Savings. Show less

  • Regional Lean Manager, Supply Chain Excellence Lean Office

    Jul 2015 - Apr 2020

  • Program Manager, Lean Supply Chain Solutions

    Aug 2011 - Jul 2015
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  Ryder System, Inc.

  Jan 2021 - now

  Program Manager II, Supply Chain Solutions

  Primary driver of multiple projects; supporting business start-ups for medium to large-sized programs. Facilitate professional staff from various departments and functions to ensure effective definition of and delivery of projects.