Ricky Tate

Experience

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  Samuels Jewelers

  Sept 2002 - Aug 2005

  Retail Sales Associate

  ● Developed rapport with walk-in customers.● Participated in achieving record store sales goals.● Helped prepare and install promotional marketing displays.● Earned certifications in Diamondology and Guild Gemology.

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  AT&T

  Dec 2005 - Aug 2016

  Management and leadership of district national distribution accounts including Wal-Mart, Best Buy, Target, and RadioShack and AT&T Authorized Retailers.• Worked with representatives at a store level, Dealer Principals and District Management of various accounts to develop and implement strategic/tactical objective business plans to meet or exceed assigned sales and customer satisfaction objectives• Consulted on how to increase company merchandising presence and retail positioning through effective training and education.• Customized and developed marketing/training materials to meet retailer requirements.• Inspected and ensured efficient business operations and compliance with non-negotiable standards.• Designed, implemented and administered plans to reduce store churn and improve in-store and post sales customer experience• Analyzed business reports for trending and developed and implemented plan of action to retain/improve market with accounts. Show less · Assisted, inspired and engaged employees by motivating team to succeed.- Directed team of ten delegates to maximize their earning potential by adopting core sales skills.· Developed employees for growth and promotion· Observed and coached employees, providing feedback around sales technique effectiveness and providing excellent customer service· Improved employee engagement through leadership skills· Ensured personnel adhere to the Code of Business Conduct and company policies.· Fully understand and assist in educating personnel on compensation plan and how to maximize their earnings· Assist in ensuring all time cards are reviewed and accurate· Communicate temporary assignments and overtime for floating personnel Show less

  • National Account Executive

    Jan 2010 - Aug 2016

  • Retail Sales Manager

    May 2008 - Jan 2010

  • Retail Sales Consultant

    Dec 2005 - May 2008
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  Comcast

  Apr 2017 - Jan 2019

  Indirect Account Executive
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  Project Management Academy

  Jan 2019 - now

  Director of Customer Service and Logistics