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Sarah Kramm

Sarah Kramm

Personal Assistant

Followers of Sarah Kramm254 followers
location of Sarah KrammIreland

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  • Timeline

  • About me

    She needed a hero so she became one

  • Education

    • Domgymnasium Naumburg

      1997 - 2006
      Abitur Allgemeines Abitur - Leaving Certificate

    • Salztorschule Primary School

      1993 - 1997

    • International Compliance Association

      2021 - 2021
      ICA Certificate in Financial Crime Prevention Merit

      diving deeper into the possibilities of financial fraud and its affects on day to day lives, learning more on prevention and future opportunities to avoid fraud and create better protection mechanisms.

    • International Compliance Association

      2021 - 2021
      Certificate Financial Crime Prevention Merit

      deep insight into all forms of Financial Crime in different forms, shapes and sizes and the necessary tools to prevent it

    • Dublin Institute of Technology

      2008 - 2011
      Bachelor of Arts (BA) Tourism Management Lower Merit

  • Experience

    • Axel Finke Fuhrunternehmen

      Mar 2004 - Jul 2006
      Personal Assistant

      Make appointments with clients, arrange and prepare meetings, books flights and organise business travels for my superior.

    • Privat

      Feb 2008 - May 2012
      Childminder

    • Marlborough Hostel

      Feb 2010 - Aug 2010
      Receptionist

      Internship as part of my studies

    • Arvato Finance

      Apr 2012 - Aug 2015
      Teamlead Assistant/Workflow Lead

      Creation of the workflowArranging Shifts for CSRsSupervising Service Level Agreements are being met1 to 1 CSR managementLight reporting dutiesStill working on customer queriesPreparing team meetings

    • Intrum Justitia

      Sept 2015 - Nov 2015
      Account Specialist Sales Ledger Services

    • PayPal

      Nov 2015 - now

      assisting customers making their payment experience as smooth as possibleand mitigating Risk at the same time Analysing large Groups of Data to determine any Risk FactorsFind and Analyse Fraud TrendsMitigate Loss Risk determinationworking Disputeshelping Customers to resolve Limitations on their account and help to prevent any future Limitations

      • Risk Analyst

        Apr 2023 - now

      • Customer Experience Risk Support

        Mar 2021 - now

      • Risk Investigator

        Oct 2020 - Mar 2021

      • Fraud Agent

        Nov 2015 - Oct 2020

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Sarah Kramm
      Recognising Excellence - Jun 2013 Elected by my team for good teamwork