Sebastien Vanhoutte

Experience

• 

  Orange Business

  Jan 2002 - now

  •Lead a strong team of skilled individuals by providing a clear strategy with measurable goals.•Identify employees development needs and provide guidelines and coaching on development.•Identify and develop key partner and vendor relationships as required to deliver fully integrated solutions.•Understand market trends, technical and business issues associated with the telecommunication industry.•Foresee and anticipate potential risk exposure at an operation and technical level •Wide and significant expertise to understand technology across silos•Support north and Latin America region Show less • Maintaining the same highly effective leadership from previous position with additional director level responsibilities• Leading and training of the operational team dedicated to the customer, remotely and on site in India. (10 people worldwide)• Providing technical support and guidance to the business unit representative • Design, migration of MPLS backbone from ATM to Ethernet (VPLS)• Work on the renegotiation of the Cisco hardware maintenance contract : 500 K$ of saving per year.Bank & insurance - International environment Show less • Provide carrier class MPLS backbone network design with a dedicated, worldwide, and dedicated administration platform. (3000 sites supported worldwide) • Define best practice guidelines and drive design specifications during project deployment.• Support complex sales and project team organization.• Provide support and insight to risk management, change management and crisis management process.• Main customer contact for technical issues • Design and deploy the Cisco Telepresence network requested by the customer (Orange network design 2009)Bank & insurance - International environment Show less Manager of a team of 15 highly skilled technicians • Resources management and planning (individual performance follow-up including raise, workload distribution according competences, training needs, holidays).• Reporting on regular and event-driven basis (monthly KPI and incident escalation).• Customer relationship management and crisis management in support of life critical operations (nuclear power plant, police, hospital, firefighters, medical emergency).24/7 shift work. – International environment Show less

  • Head Of Consulting AME

    Feb 2017 - now

  • Head of technical design for Americas

    Jan 2015 - Jan 2017

  • Technical Director

    Oct 2010 - Jan 2015

  • Network design director

    Jan 2010 - Oct 2010

  • Senior technical designer

    Mar 2008 - Jan 2010

  • Network design consultant

    Oct 2007 - Mar 2008

  • Customer support center team manager

    Jan 2005 - Oct 2007

  • Senior technical support engineer

    Jan 2002 - Jan 2005