
Gav Milligan
Team Leader - Cruise

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About me
Account Director
Education

Plymouth College
1988 - 1995
Experience

House of Travel
Mar 2006 - Mar 2011Team Leader - CruiseDeveloped and led a new Cruise division with B2B channels. Responsible for business processes, sales, customer service, relationship management.

Cruise Holidays (NZ)
Mar 2011 - Mar 2012Sales & Marketing ManagerResponsible for leadership of the Sales and Marketing teams, to deliver strategy, partnership management, and enhanced revenue.

Tower Insurance
Mar 2012 - Nov 2016Lead the growth and strategic development of key partnerships, with a focus on expanding the broker and affiliate network to drive revenue and business opportunities. Lead the Sales team to acquire new customers and enhance revenue streams for the organization. Management and leadership of direct sales team (x10)
Business Development Manager
May 2016 - Nov 2016New Business Acquisition - Team Lead
Oct 2014 - May 2016Direct Sales - Team Lead
Mar 2012 - May 2015

Humm group
Nov 2016 - Jan 2023As a senior member of the Sales/Partnerships team, I drive revenue growth by delivering consumer finance solutions (Q Card, humm BNPL, Bundll) and rewards-based finance products (Farmers Mastercard, Flight Centre Mastercard) across diverse industries. My focus is on using data to drive frequency and spend, positioning Q Card as the preferred choice for customers. Responsible for driving sales growth and expanding partnership opportunities across the Auckland/Northland region. Provide B2B training and ongoing support to enhance client relationships and performance. Oversee the strategic management of key accounts to ensure strong, long-term partnerships and maximize revenue potential.
National Account Manager
Jul 2018 - Jan 2023Regional Business Partner
Nov 2016 - Jul 2018

Loyalty NZ
Jan 2023 - Oct 2024Account DirectorAs a senior member of the Partnerships team, I lead the strategy, execution, and revenue growth initiatives across a diverse portfolio of key partners, including Foodstuffs, Liquorland, Harrisons, and the Flybuys coalition. I am responsible for developing and executing comprehensive account plans that drive business performance and strengthen partner relationships.Since August 2023, I have also taken on a key role in new business acquisition, overseeing the end-to-end process for prospective partners. This includes leading internal coordination for proposals, preparing detailed commercial analyses, and securing new partnership opportunities that align with company growth objectives. Show less
Licenses & Certifications

Lean Six Sigma
Lean 6 SigmaJan 2015
Business Continuity Management
Bright Star TrainingMay 2014
First Aid
New Zealand Red CrossJan 2016
Certificate IV General Insurance
ANZIIFJan 2014
Integrity Sales
Integrity Solutions LLCDec 2015
Languages
- enEnglish
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