Putu Teofandi Kharisma

Experience

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  PT Kalbe Farma Tbk.

  Jul 2012 - Aug 2012

  Summer Internship

  Network Maintenance OperatorMaintained the hardware and software that comprises the network includes the deployment, configuration, maintenance and monitoring of active network device: switch, routers, etc.•Succeeded in installing and testing the Big Blue Button video conference in the office at Bogor.•Knew the performance of video conference Big Blue Button in the office at Bogor •Knew the performance of video conference among BigBlueButton, Scopia and Vidyo in local area network of Jakarta head office. Show less

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  PT Asuransi Sinar Mas

  Apr 2014 - now

  IT SUPPORT & RESEARCH

  IT Technology and ResearchDaily Job : The Help Desk provides assistance with both software applications.o Application for Citrix (running and login)o Power Builder application troubleshooting (running and login)o Email application (unable to receive email, full email inbox, and all email problems inthe client application) Mail server administrators (Microsoft Exchange Server, MDaemon, IBM Notes, and Zimbra) Blocking email spam using the FortiGate application. Manage virtual machines, hosts, and servers using VMware vSphere 5.5 and Dell VMwareESXI. Set up the Remote Desktop Web Client. Manage and configure Cisco softphones.Projects : Email server migration from Microsoft Exchange to Mdaemon. Migration of email servers from MDaemon to IBM Notes and Zimbra Domain migration. Implementation and upgrade of the antivirus system. On-premises server data migration to a cloud server using GCP (Google CloudPlatform). Migration of VM servers from host to host based on VMware for updating environments Implementation of the RDWeb system to run web-based applications. PABX network implementation dan configuration. Development of an interactive voice response (IVR) system to monitor insurancepolicies. Pega's application for customer service. Show less

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  PT. Asuransi Simas Insurtech

  Jul 2023 - now

  IT-APPLICATION MAINTENANCE

  PT Asuransi Simas Insurtech, Jakarta, IndonesiaIT Application Maintenance July 2023 - NowDaily Job :• Mange profile and email account of company member using Google Work Space• Analyzing, diagnosing, and installation to several areas including desktop hardware, operating systems, application software and hardware, network connectivity, databases, security, printers, scanners, and any related problems• Notebook hardware troubleshoot, such as RAM, Hardisk, VGA• Manage server : windows, linux, and centos• Updates and closures of trouble tickets and service requests from user• Manage spam filter using fortimail and Google Work Space. Show less