Dixit Singh

Experience

• 

  McDonald's

  Jan 2014 - Sept 2016

  Manager

  • Ensure top quality service provision via consistent supervision of team members• Oversee activities in the kitchen to ensure top quality foods are prepared• Schedule, train, and hire personnel for food service• Listen to clients in the event they have one complaint or the other regarding quality of service delivery• Resolve quickly any complaint or issue related to food quality• Ensure there is adequate stock of supplies and also consistently maintain inventory• Manage cash registers professionally• Carry every member of staff along and get them adequately informed on important issues as and when due Show less

• 

  Lynbrook Hotel

  Sept 2016 - Aug 2018

  Hospitality Manager

  • Hands-on supervision of all bar/restaurant operations and team members including assisting in rostering and planning• Ensuring delivery of the highest quality service, product, and presentation always, and mobilising the workforce to strive for the equivalent in excellence• Updating wine lists and menus as required in conjunction with the Chef, the F&B Manager, and the Purchasing Officer• Resolution of guest service issues regarding service and food quality, ensuring we utilise the opportunity for recovery as a way of leaving a lasting and positive impression• Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised Show less

• 

  LJ Hooker

  Sept 2018 - Sept 2019

  Sales Representative

  • Administration, preparation, and co-ordination of all properties listed for sale throughout the entire process – including vendor management. • Attending & managing out of office appointments e.g., photoshoots, building & pest inspections, pre-settlement inspections etc. • Preparing the Agents for listing and appraisal presentations, including researching local market. • Preparation and attendance at open houses & auctions. • Manage the exchange to settlement period between vendor, buyers, solicitors, and internal departments. • Building relationships with vendors, buyers, internal stakeholders, and third-party suppliers. • Assisting with phone and email queries regarding properties for sale when required. • Update client database when required. • Managing compliance for the team. • Ad-hoc personal errands for the Agent. Show less

• 

  ALH Hotels

  Oct 2019 - Sept 2022

  • Reporting to the Venue Manager and responsible for the successful day to day management of all food & beverage operations across the business• Management of the club’s commercial outcomes including wages, COGS, and operating expenses.• Develop & implement the operating model & policies and procedures for all Food & Beverage operations• Recruit, train, inspire and lead staff ensuring the maintenance of our business culture and ethics• Develop and implement all new beverage menus ensuring speed, quality and profit is not compromised whilst keeping the offering on trend and relevant• Management of equipment including facilitating maintenance, new purchases, and correct usage• Supplier relationships, Tendering, Ordering, stocktake and wastage management in collaboration with senior Food & Beverage staff and utilisation of the Swiftpos software.• Management of the Front of House roster, annual leave plan and learning & training program Show less

  • Manager

    Oct 2019 - Sept 2022

  • Hospitality Manager

    Oct 2019 - Feb 2022
• 

  Link Group (LNK)

  Sept 2022 - Aug 2023

  Customer Service Representative
• 

  Auscanus Institute of Australia

  Jan 2024 - now

  Head of Marketing