Padmaja J.

Experience

• 

  GMR Hyderabad International Airport Ltd

  Jun 2007 - Oct 2010

  Airport Operations Control Center Executive

  Slot Management, Communication, Capacity Planning, Statistics & Planning and volunteering.Primary responsibilities include Monitoring, Coordinating and Communicating with various groups. Complying with International and National slot allocation guidelines & regulations and allotting slots for the Airlines considering the capacity of Runway, Terminal, Apron & other resources available for operations.Imparting training to new incumbents on resource/capacity planning using UFIS.Analyzing information, prioritizing and disseminating it to appropriate personnel, agencies or customers. Show less

• 

  Traverler's Aid

  Mar 2012 - May 2013

  Volunteer

  Coordinated, guidance, and understanding for travelers in need of directions.Communicated with travelers in distress and provide friendly customer service amid high pace of the airport.Collected information from volunteers to organize the customers’ travel experience.

• 

  Self Employed

  May 2019 - now

  Realtor
• 

  Fulton Bank

  Aug 2021 - Apr 2022

  Sales And Service Specialist

  Provided exceptional customer experience by providing solutions to customer needs from services to sales using digital technologies.Provided ongoing support to customers regarding products and services, open new accounts, perform maintenance requests, assist with operational activities .Utilized the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customer.

• 

  First Managed Care Option, Inc.

  Jan 2023 - now

  Project coordinator