Lud M

Experience

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  Agence Iles Architecture

  May 2006 - Jun 2007

  Interior Designer Intern

  -Assisted senior designers in developing creative and functional design concepts for client projects, utilizing skills in space planning, material selection, and color coordination.-Collaborated with team members to create detailed design drawings and 3D renderings, contributing to the development of visually impactful presentations for client meetings.-Conducted on-site visits to measure and document existing spaces, assisting in the preparation of accurate floor plans and elevations.

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  Luc Laporte Architecte

  Sept 2007 - Apr 2008

  Interior Designer

  -Designed and implemented innovative interior concepts for residential and commercial spaces, utilizing creative and analytical skills to ensure optimal functionality and aesthetics.-Collaborated with clients, architects, and contractors to develop detailed design plans, incorporating client preferences and project requirements to create personalized and unique spaces.-Managed and coordinated multiple projects simultaneously, overseeing all aspects from concept development and space planning to material selection and furniture procurement, while adhering to strict budgets and timelines.-Utilized industry-leading software and technology to create 3D visualizations and renderings, enabling clients to fully visualize the design concepts and make informed decisions. Show less

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  AXARA PARIS - Canada

  May 2008 - Jul 2010

  Coordinator of merchandizing

  -Trained and supervised a team of 7 individuals, ensuring their development and proficiency in merchandising techniques.-Developed a comprehensive training guide, and planigrammes, and conducted engaging training sessions.-Implemented proactive management strategies for efficient goods implantation, improving operational effectiveness.

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  Motifs

  Jul 2010 - Nov 2012

  CEO

  Spearheaded business development efforts for an Interior Design company, overseeing all aspects of client acquisition and project initiation.Successfully conducted client meetings and facilitated project kick-offs, ensuring seamless communication and understanding of client requirements.Efficiently scheduled and organized workload for multidisciplinary teams, effectively delegating tasks and ensuring project timelines were met.Implemented comprehensive administrative management strategies, including accounting, coordination of inventory orders, project reporting, budgeting, and financial forecasting. Show less

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  Ubisoft

  Nov 2012 - Jul 2019

  Spearheaded the successful implementation of the Customer Support tool throughout Ubisoft HD games portfolio, for current and legacy titles, leading to significant advancements in support capabilities and operational efficiency.Pioneered the development and implementation of various strategic initiatives to bolster support and development for Ubisoft games, including the creation and deployment of a comprehensive deployment tool, monetization tool, dashboard tool, and developer console. Planned and coordinated the operations of two online games, ensuring seamless deployment and delivery of the games and their infrastructures.Established a comprehensive risks list and conducted regular follow-ups with security and IT teams.Successfully shipped weekly content updates, minimizing capacity bottlenecks and availability issues.

  • Product Manager

    Apr 2015 - Jul 2019

  • Online Operations Coordinator

    Nov 2012 - Apr 2015
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  Unity

  Jul 2019 - Jun 2022

  Spearheaded the establishment of a department of 50+ professionals dedicated to providing Safety as a Service for multiplayer developers.Directed the formation of strategic partnerships with renowned brands and services such as anti-cheat, anti-tampering, and text moderation. Resulting in the expedited adoption of our new AI products and securing a robust sales pipeline of 10 AAA games within a one-year timeframe.Successfully navigated legal constraints and overcame challenges to implement the voice chat moderation feature, ensuring full compliance with regulatory requirements. Show less Developed and executed strategy for new multiplayer game services in collaboration with engineering, sales, customer success, biz Ops, and marketing teams across Canada, UK, and the US.Prioritized the creation of an interoperable suite of services as the top priority to address inconsistent customer experience and confusion among users, resulting in improved cross-selling of multiplayer products.Successfully reorganized 101 individuals around common customer outcomes and founded 4 new products to complete our offering.Led the acquisition of a $10M company to kickstart our safe voice offering, contributing to the overall success of the team and company Show less

  • Senior Product Strategist

    Nov 2021 - Jun 2022

  • Group Product Manager

    May 2020 - Nov 2021

  • Senior Technical Product Manager

    Jul 2019 - May 2020
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  Epic Games

  Jun 2022 - now

  Lead the product development efforts for the Ecosystem and security department, with a primary focus on Trust and Safety.Lead the development of Voice Chat Moderation, utilizing a cutting-edge approach to integrate privacy and moderation components seamlessly. The pipeline handles over a million monthly reports, and implementing our recent acquisition of AI models successfully reduces human moderation to 18% of total reports.Develop and implement a comprehensive strategy for a centralized ecosystem of services processing over 2 million UGC reports monthly, ensuring DSA compliance across 15 products. This initiative includes standardizing the sanction matrix and moderation processes, which results in reducing the engineering team's workload and meeting the DSA deadline. Show less

  • Group Product Manager

    May 2024 - now

  • Senior Product Strategist

    Jun 2022 - Oct 2024