Laura Rampley

Experience

• 

  Parker Hannifin

  Jul 2003 - now

  Leading TeamsTalent DevelopmentPlanning/ Project ManagementPerformance Management (team)Employee Onboarding Experience EnhancementAquisition OnBoarding Agile project management / SCRUM / KANBANManagement of external resources / Offshore resourcesSLA Management Training (face to face and web based) Documentation (Technical and User Guides)Problem management Customer ServiceImplementation Interfacing Systems Process Improvement Coaching MentoringRecruitment : FullTime Employees, Apprentices , Work Experience, University Work Year Technical Knowledge - Create!form, Transform, IBM i, D3, PeopleSoft, SharePoint, . net, SAP Success Factors / Talent Central, JDEVendor ManagementGDPRO365OpenText xECMPeerW UK & Ireland Mentoring Circles ChampionMember of :Inhouse Social CommitteeCSR (corporate social responsibility) TeamEmployee Engagement Team 'Great Place To Work'Career Development Team Show less Leading TeamTalent DevelopmentPlanning/ Project ManagementPerformance Management (team)Employee Onboarding Experience EnhancementAquisition OnBoarding Agile project management / SCRUM / KANBANManagement of external resources / Offshore resourcesSLA Management Training (face to face and web based) Documentation (Technical and User Guides)Problem management Implementation Interfacing Systems Process Improvement Coaching MentoringRecruitment : FullTime Employees, Apprentices , Work Experience, University Work Year Technical Knowledge - Create!form, Transform, IBM i, D3, PeopleSoft, SharePoint, . net, SAP Success Factors / Talent CentralVendor ManagementGDPRMember of in house social committee and CSR (corporate social responsibility) committee Show less Leading TeamTalent DevelopmentPlanning/ Project ManagementPerformance Management (team)Management of external resourcesSLA Management Training (face to face and web based) Documentation Problem management Implementation Process Improvement First line support for global user base using CA Service DeskCoaching Mentoring Recruitment KPI monitoring Member of in house social committee and CSR (corporate social responsibility) committee Show less Role includes supporting, managing, facilitating and performing global (EMEA , Asia Pacific and Latin America) implementation of Supply Chain applications including :PHconnect Buyside, Management Portal, PMCS (Parker Master Catalogue)Shipment Consolidation : CSS (Consolidated Shipping System), Transportation Management : PTM (Parker Transport Manager) , KewilBarcoding : RFgen As well as - Project planning : Project Managing : Status reporting : Risk Assessment : Training : SARBOX Audit compliance Show less Providing 24/7 support on 13 iSeries IBM Power System Partitions (internal and SAN connected Disk)Partitions all housed on 2 IBM 770 Power 7 machines based in 2 different UK data centersControlling day to day performance analysis and monitoringEnsure that key monitoring tools (Halcyon and CCSS) are work correctly and developing them to match the businesses requirements. Scheduling and ensuring that nightly backups are completed (using BRMS) Ensuring High Availabilty using Mimix and Vision/Orion Software SolutionsTraining new staff on how 'Parker works'Assist in the preparation for and perform DR tests with a global testing team.Provide customer support via GWI / CA helpdesk database Show less

  • Digital & IT Team Lead - Finance Systems

    Jan 2021 - now

  • Technical Team Manager HCM PeopleSoft, Document Management & Web Technologies

    Nov 2016 - Jan 2021

  • Technical Team Manager - EMEA Service Desk

    Feb 2015 - Nov 2016

  • IT Technical Analyst - Lead : Supply Chain

    Jul 2014 - Feb 2015

  • Senior Power Systems Analyst (IBM i)

    Apr 2008 - Jun 2014

  • Operations Analyst

    May 2004 - Apr 2008

  • Helpdesk Administrator

    Jul 2003 - Jul 2004