Malek Fata

Experience

• 

  Ogero & Lebanese Directorate of Civil Aviation

  Jan 2008 - Jan 2009

  Trainee

  Training experience in: PSTN access network, aerial and underground cabling system, the installation process, cable maintenance, fiber optic cable as a transmission medium and its characteristics and deployment in PSTN network, and GSM network.Training experience in: Radar, Instrument Landing Systems(ILS), Doppler VHF Omni Directional Range(DVOR), Distance Measuring Equipment (DME), Voice Communication System (VCS), Voice and Data Recording System, Aeronautical Fixed Telecommunication network (AFTN). Show less

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  Engineering Group Contractors

  Jan 2009 - Jul 2010

  Technical Support Engineer

  • Provided assistance in the design and implementation of the surveillance system installed in downtown Beirut Solidere.• Multiple exposure in working with communication mediums supporting various types of cameras, radars, RF microwave transceivers and other ancillary hardware. • Knowledgeable in force protection equipment such as analog and IP cameras, video encoders, servers, switches, central management systems, video management systems(Omnicast), and license plate recognition.• Highly organized and professional in dealing with customers.• Devised a solid training outline and conducted onsite training for fellow coworkers.• Received certificates and letters of appreciation from project managers.• Fire alarms Conventional and addressable systems• Intercom Videophones• Intrusion systems Show less

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  SACOTEL

  Jun 2011 - May 2015

  • Provide Support to sales forces where product are highly technical.• Meet customers to understand requirements and come out with solution proposals.• Support sales team on proposal based on data and specification received• Support sales in the tending and bidding process while bids BOQ, specs and prepare quotations in coordination with commercial director.• Follow upon tenders• Conduct professional demonstrations and presentations to customers.• Develop a deep understanding of all security products and develop a deep understanding of system integrations. • Provide technical training for technical and sales teams to keep staff updated about new solutions and products to be done on regular basis in total coordination with the management.• Assist dealers with any required technical support in order to maintain open communication with the technical department giving detailed written information about the specificities of the system to be installed and in particular the application to be performed, thus insuring total customer satisfaction.• Onsite survey and testing of the installed equipment when needed. • Visit consultants & contractors, update them about our products and build good relationship. • Submit reports on accomplishments and jobs completed or under study on regular basis.• Assist indoor and outdoor sales teams. • Check security products stock on regular basis and inform management about discrepancies, i.e. out of stock; slow moving stock; obsolete stock etc.. • Study the specs of new equipment before ordering and once received it should be tried in the lab and a report given about its quality satisfaction. • Provide quality control for installation onsite when required. • Make demonstrations of products to staff, sales & technical. Show less • Articulate technology and product positioning to both business and technical users• Work in conjunction with the sales team as the key technical advisor and product advocate for our security products.• Provide product and system demonstrations • Represent the product to customers and at field events such as conferences, seminars, etc.• Respond to functional and technical elements of RFIs/RFPs• Study the demand of the market• Study competitive products and focus on their weak points and our good points• Setup meetings with developers, consultants and contractors in the field of security.• Provide advice and support on all range of products for the technical and sale team.• Used persuasion skills to convince potential clients effectively via providing technical design scheme of the submitted offer.• Submit offers and follow up with clients• Set a time schedule for following up clients• Get in touch with clients in order to have a feedback on offers and come up with solutions to satisfy clients. Show less

  • Applications Engineer

    May 2013 - May 2015

  • Project Sales and Solutions Engineer

    Jun 2011 - May 2013
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  SACOTEL sal

  May 2015 - May 2017

  ELV Design Engineering Supervisor

  -Pro-actively scope the low current proposals and share design with Senior Design Engineer to fulfil client`s needs-Supervise the preparation and compilation of the sales offers to ensure timely preparation and delivery of the sales offers/proposals-Qualify the company`s products with the main consultants , contractor and engineering firms according to predetermined plan.-Conduct a general review of the tender documents or lead forms and allocate resources inorder for the sales to respond to the bids-Review tender and inform senior design engineer if design Is required-Review priced BOQ done by sales and provide consultations to improve winning of tenders-Support the sales team and design engineer by securing the “technical close”in response to bid documents and RFPs-Assist in preparing sales offer/proposal for big and complex projects or the ones that require customized or specific integration or technology.-Work closely with the sales team to ensure that the technical proposals include solutions that accurately address customers needs and provide technical presales support as needed-Review the tender document or lead form related part and prepare request for clarification-Review project design and understand if site survey is necessary for sales and technicals-Conduct a quality control and quantity surveying function for active projects.-Create and negotiate concept design with client and consultants-Interact with client and confirm final specs after concept design approval-Execute the research and development of projects to integrate various technologies though company`s portfolio in the objective of enriching company`s solutions to be presented in different scenarios for the sales team &create demand-Provide technical training and support to managers, sales and technicians-Provide commercial training and support to the managers, sales and dealers -Evaluate and manage staff under efficiency and work loads.-Project management for complex projects Show less

• 

  RESCO-Lebanon & Qatar

  May 2017 - Dec 2018

  Product Manager

  Manage the entire low current products line from building a brand portfolio with the right products to sales to executing projects.Handle daily operation (day-to-day line management, performance management, training and development).Maintain product management staff by advising senior management on recruiting, selecting, orienting, and training employees.Constantly coach, guide, motivate and monitor the team in executing and communicating effectively the company’s business strategy.Perform and arrange successful product demonstrations and presentations for architects, developers, clients, contractors and consultants.Represent the company and assist sales in visiting contractors to solicit feedback on company products and servicesKeep up-to-date with ongoing projects and sales opportunities.Determine market trends and key players in the low current industry.Assess market competition by comparing brand specs and pricing.Report to management on competitors & rival products.Determine product pricing and margins by utilizing market research data and competition.Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses.Research, introduce and market new brands/products by developing time-integrated sales plans.Develop product sales strategies of existing and/or new business.Maintain professional and technical knowledge by attending product workshops.Involve in trade shows and exhibitions in products promotion. Show less

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  ICAS Lebanon

  Jan 2019 - Jul 2024

  Work on getting the company`s products approved by decision makers and promote our company`s name to be the best selection by clients for their projects.Develop and maintain relationships with allocated leads across Lebanon and middle east by promoting ICAS’s solutions and negotiating ELV package deals(Belden Cables, CCTV, Fire, Access control, FM00,Raised floor, Intrusion, intercom, PBX ,integrations, etc..) to maximize revenue in accordance with pre-defined targets.Responsible for the sales revenue and to develop appropriate channels, manage partners including the training and development of our teams.Monitor and maximize own sales volume and distribution to meet or exceed annual targetsSeek out competitor information, maintain knowledge of new developments in the market place and communicate informationMaintain a good understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfactionSubmit weekly, monthly and as requested business reports to management, ensure optimum use of online tools and resources as advised by managementEnhance ICAS product Business units to enlist support on specific Projects and develop specifications and ChannelsDrive Marketing initiatives such as seminars, focus meeting and demand generation activities by establishing direct relations with end users, key customers and key players in different verticals. Show less

  • Sales Manager

    Dec 2022 - Jul 2024

  • Senior Sales Executive - Low current systems (ELV)

    Jan 2019 - Dec 2022
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  Securevision

  Jul 2024 - now

  Chief Executive Officer