
Sylvia Davi
Office Services Manager

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About me
Administrative Assistant | Non-Profit
Education

Coach-U
1996 - 1998Certified Life Coaching• Certified coach training including life and business coaching

Stars Edge International
1992 - 1996PERSONAL AWARENESS AND SELF-IMPROVEMENT• Organized, promoted and led workshops, seminars as well as individual coaching sessions.• Implemented marketing strategies by creating websites, blogs, social media, directory listings, and trade shows.

State University of New York at Albany
-Sociology | German
Experience

Crain Communications
Mar 1989 - Feb 1996Office Services Manager• Coordinated departmental moves and space reconfigurations while minimizing workday disruptions.• Interfaced with C-level execs, publishers, and key stakeholders to meet facilities and telecom needs.• Recommended, implemented, and administered cost-saving telecom systems throughout Crain. • Oversaw $4M departmental budget and 10 staff members. • Managed relationships with vendors, building managers, and HVAC specialists.• Allocated expenses and approved accounts payables. Show less

CitationShares
Sept 2007 - Feb 2008Administrative Assistant to Sales Director--Contract Position• Carried out special assignments integrating intranet reports and databases • Updated, cleansed and integrated data from various databases for system changeover• Initial contact and dissemination of information

Pearson Education
Apr 2008 - Aug 2008Executive Assistant/Database Clerk-Contract Position• Organized board meeting, catering, hotel and ground transportation• Effectively communicated with C-suite executives, and various division and department heads.• Provided front line support for sales leads and directed appropriately; prospect education.

March of Dimes
Sept 2008 - Mar 2009Major Donor and Acknowledgement Coordinator--Contract Position• Extensive reporting, database work and mail merges to acknowledge major donors, as well as coordinating specialized acknowledgments and mailings, both in-house and outsourced.• Improved donor acknowledgement process, enabling packages to be sent within 1 day of reporting.

Westchester Jewish Community Services
May 2009 - now• Coordinate secular and non-secular programming within Programming department of 800+ person non-profit, social service agency; creating and distributing marketing collateral• Liaise with multiple social service and government agencies for policies and protocols• Create brochures and flyers, workshop schedules, newsletters and email blasts on MailChimp • Collect data and prepare statistical reporting for funders; maintain all databases and contacts• Manage calendars for all staff members. RSVP’s and confirmations on daily and special events• Prepare bulk mailings and posting events on various website calendars• Coordinate and oversee networking events, in-house parties, and ongoing client feedback• Conduct client intake and orientation. Recommend and facilitate client plan strategies• Build and maintain welcoming atmosphere and rapport with clients, staff and volunteers• Troubleshoot computers, phones, conference equipment etc.; maintain inventory and supplies• Manage ongoing assignments, such as creating monthly division calendar and cash assistance Show less • Planned, scheduled, and promoted 12+ weekly workshops. Manage RSVPs and coordinate with workshop leaders.• Managed special event logistics, including email marketing, RSVPs, reminders, A/V, materials, collateral, and sign-in.• Freed 10+ hours/week by centralizing scheduling, improving multi-service appointments, and creating self-signup forms.• Communicated with 6+ non-profit partner agencies for joint planning and protocols.• Improved insight into program demand trends by designing and presenting reports on usage of specific services. Show less
Administrative Assistant
Jul 2013 - nowAdministrative Assistant | Office Manager
May 2009 - Jun 2013
Licenses & Certifications

Secretarial Science Program for College Women
Katherine Gibbs
Avatar Master
Star's Edge International®Jan 1992
Certified Life Coach
Coach U, Inc.Jan 1998
Honors & Awards
- Awarded to Sylvia DaviSelected for Staff Recognition Westchester Jewish Community Services May 2012 "Sylvia is at the forefront of Connect-to-Care (C2C), which was set up to help those in Westchester who were affected by the economic downturn. To date, C2C has helped nearly 1,200 individuals. Sylvia manages the client flow of the office and deals with people at their most vulnerable, comforting them and helping them pick themselves up. She is adept at handling clients with an open heart and professional demeanor, listening to them and getting them through the system. Sylvia always searches… Show more "Sylvia is at the forefront of Connect-to-Care (C2C), which was set up to help those in Westchester who were affected by the economic downturn. To date, C2C has helped nearly 1,200 individuals. Sylvia manages the client flow of the office and deals with people at their most vulnerable, comforting them and helping them pick themselves up. She is adept at handling clients with an open heart and professional demeanor, listening to them and getting them through the system. Sylvia always searches for new ideas and ways toimprove efficiencies as well as solutions to problems. She uses her creative skills on C2C marketing information, manages the data base, and handles all statistical reporting, surveys, spreadsheets, graphs, etc.with expertise. For any new program C2C develops, Sylvia is right there, supporting it with her administrative skills and ideas. She is a valuable team player." Show less
Languages
- enEnglish
- geGerman
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