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Robert Linnane

Robert Linnane

Claims Handler

Followers of Robert Linnane178 followers
location of Robert LinnaneDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Business Development/Event Manager at Plug Artists and Circular Economy Post Grad Level 9 Student at IADT

  • Education

    • Dublin Business School

      2016 - 2016
      Certificate Data Management & Analytics

      Data Management & AnalyticsModules include – Information systems, Data Analytics, Management, Digital MediaProjects:• Creating a database for a DVD company using SQL and Lucidchart.• Creating a study on the fundamentals of management by interviewing a former Irish Rail business executive.

    • National College of Ireland

      2017 - 2018
      HIgher Diploma Data Science

      Modules include – Programming, Business Analysis, Data Mining, Data Visualisation, Advanced Statistics, Advanced Data AnalysisDissertation: Analysed and classified traffic accident fatality data using Rapidminer, Excel and R. Tableau was also used as a visualising aid in deciding what variables to be used. Gradient Boosting, Naïve Bayes and Random Forest models were compared to see which would classify at the highest accuracy. Other Projects• A literature review on the History… Show more Modules include – Programming, Business Analysis, Data Mining, Data Visualisation, Advanced Statistics, Advanced Data AnalysisDissertation: Analysed and classified traffic accident fatality data using Rapidminer, Excel and R. Tableau was also used as a visualising aid in deciding what variables to be used. Gradient Boosting, Naïve Bayes and Random Forest models were compared to see which would classify at the highest accuracy. Other Projects• A literature review on the History of Neural Nets and their application in churn prediction• Using SPSS to create a multiple linear regression model to predict Net Revenues of a Healthcare company.• A report on three tests using suitable variables from a sleep deprivation dataset. Tests used included the Mann-Whitney U Test, Kruskal-Wallis Test and Chi-square test for Independence. • An interactive data visualisation of EU population statistics using Tableau.• Creation of an infographic using Tableau. Show less

    • Dún Laoghaire Institute of Art, Design and Technology

      2024 - 2025
      Postgraduate Degree Sustainability Entrepurship Circular Economy

  • Experience

    • Liberty Mutual

      May 2004 - Aug 2015
      Claims Handler

      May 2008 – Aug 2015 Claims Handler• Liaised and negotiated in writing and in person with internal and external stakeholders including company solicitors, third party solicitors, third party insurance companies and approved repairers.• Confidentially processed and managed all employee claims which were made against the company• Maintained a paper trail of all correspondence and transactions made by employees and initiated the transfer within excel.• Managed confidentially the processing of claims of employees in the company• Represented Liberty Insurance in court with the Legal Team (formed part of the legal team ) • Liaised with Senior Management in relation to claims in excess of 100,000 up to > 1million.• Coordinated all paperwork and correspondence with claims and made decisions on accepting and denying claimsMay 2004 – May 2008 - Customer Service Representative Liberty Insurance• Advised customers on policy and quotes• Processed payments and set up direct debits and used the client management system (Ifaces) for all queries. Show less

    • Gourmet Food Parlour

      May 2017 - Jan 2018
      Catering Manager

      Banqueting / catering manager for weddings• Organise and manage wedding event per week• Managing a team of 15 staff• Liaise with the bride and groom and venue owner re all arrangements for the day• Strong multi-tasking abilities and very efficient at resolving on the spot issues and queries• Ensuring standard of excellence throughout the day.

    • City & County

      Mar 2018 - Aug 2022
      Business Development Manager

      Specialising in Sports Nutrition, Health and Diary Products. Dealing with Business Development, Sales and Distribution of Glanbia nutrition/dairy products. Products brands include Nutramino, Optimum Nutrition, Amazing Grass, Avonmore & Dairyland.Instrumental in the setting up of ‘Nutritionwide’. A subsidiary of City & County Milk deliveries and an official agent of Glanbia Sports Nutrition. - Identify and develop business relations with store owners, online businesses and internal Glanbia management. - Liaise with Web developer in setting up new wholesale website. - Liaise with Company stakeholders to implement strategy. - Ability to chase up new business opportunities and make sales. - Increasing brand awareness and bringing in new customers.- Maintaining relationships with key clients. Responsible for over 40 regular customers. - Excellent lead generation and development skills. Show less

    • CPM Ireland

      Jul 2022 - Oct 2023
      Business Development Manager

      • Manage a defined geographic territory selling directly to SME (Small Medium Enterprise) and SOHO (Small Office/Home Office) customers • Maintain knowledge on all new and existing products and services from competitors • Daily CRM updates to ensure all information is correct and accurate • Achieve and exceed agreed sale targets • Develop a detailed understanding and tightly manage customer pipeline • Structured journey planning to maximise efficiency and volume of prospects in the territory • Effective telephone appointment setting to make appointments each day in the field • Face to face presentation calls to decision makers • Providing Feedback to management to help improve efficiency of the team. Show less

    • BOI Payment Acceptance

      Oct 2023 - May 2024
      Area Business Manager

    • Plug Artists

      May 2024 - now
      Business Development Manager/Event Manager

  • Licenses & Certifications