Hanin Baklar

Hanin Baklar

Customer Service Assistant

Followers of Hanin Baklar10 followers
location of Hanin BaklarLondon, England, United Kingdom

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  • Timeline

  • About me

    Marketing Manager Assistant

  • Education

    • RSG Enkhuizen, the Netherlands

      2006 - 2012
      Foreign Languages and Literatures, General A

      Activities and Societies: - Completed a scientific profile report and presentation on the psychological effect of music on the human brain and responses. The project received good results and gave tremendous experience in project and time management. - Marathon running Studied science, maths, biology, psychology, French, English, German

  • Experience

    • Restaurant Delicatessen

      May 2009 - Nov 2009
      Customer Service Assistant

      Welcome and advise customers, serving customers, dealing with any queries or complaints, getting feedback from customers, advising customers on their choice.

    • TNT Post Netherlands

      Oct 2010 - Mar 2011
      Customer Service Assistant

      Welcome and advice customers, serving customers, Make sure goods are well displayed, dealing with any queries or complaints, advising customers on their purchases, keep the shop floor clean and tidy, Overseeing deliveries, Handle payment.

    • Louise Alexandra London

      Aug 2013 - Feb 2015
      Luxury customer Service/ Sales Assistant/Supervisor

      Offering an enhanced service to all our customers that were visiting the store Louise Alexandra London. Providing excellent customer service to all (high profile) customers, push sales so the store hits the set targets. Taking part of the setting of the staff training program, giving new staff training on product knowledge and the launching of new item ranges at the retail store.

    • Marks and Spencers

      Mar 2015 - Jun 2015
      Retail Sales Assistant

      Providing Customers a memorable in-store experience by making sure that we keep customers happy, shelves stocked, tills manned and displays looking beautiful. Possess everything you need to hit your sales targets and build a successful career, including presentation, availability, cross-selling & service, and product knowledge.

  • Licenses & Certifications

    • BTEC in Retail

      LCBT | Courses for Careers
  • Volunteer Experience

    • Interpreter/Translator

      Issued by Voluntary work, Netherlands on Jan 2007
      Voluntary work, NetherlandsAssociated with Hanin Baklar