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Deepinder Bedi

Deepinder Bedi

Customer Service Representative

Followers of Deepinder Bedi413 followers
location of Deepinder BediUnited Kingdom

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  • Timeline

  • About me

    Compliance Executive

  • Education

    • DAV Public School, Chandigarh

      1995 - 1997
      High School Commerce Ranked 2nd Overall for this course

    • Panjab University

      2000 - 2002
      Master of Business Administration (M.B.A.) Marketing and Finance Ranked 4th Overall in the University

  • Experience

    • Citibank

      Jul 2002 - Feb 2003
      Customer Service Representative

    • HSBC

      Mar 2003 - Nov 2008

      In the role of Associate Vice President at HSBC Ludhiana, India, I was entrusted with a wide spectrum of responsibilities. Primarily, I managed a mixed staff of tellers and front office executives numbering ten and consistently ensured a high level of service and product delivery. I managed Audits and took on operational responsibilities ensuring that the HSBC internal control standards were met. As a PSM (Premier Service Manager) with HSBC at Chandigarh, India, I managed the service propositions for premier customers along with the associated back-office functions. I actively ensured that stipulated auditing and compliance procedures were adhered to and assisted the Premier Relationship Managers in achieving their AOP (Area Operating Plan) sales targets.

      • Associate Vice President (Customer Services)

        Mar 2008 - Nov 2008

      • Premier Service Manager

        Nov 2005 - Feb 2008

      • Customer Service Associate

        Mar 2003 - Oct 2005

    • HSBC Retail Banking and Wealth Management

      Jun 2009 - May 2013

      Premier Centres at HSBC are tasked with managing the financial affairs of high net worth individuals that are on HSBC’s banking roster. As a Premier Centre Co-ordinator at Cambridge, I was responsible for providing high quality support to a team of Premier account managers, processing administrative requirements as needed. I looked after the banking needs of non-resident Indian customers in the UK. My responsibilities include d the identification and acquisition of potential business in the Cambridgeshire region as well Greater London.

      • Premier Centre Co-ordinator

        Apr 2011 - May 2013

      • Branch Relationship Manager

        Jun 2009 - Mar 2011

    • HSBC Commercial Banking

      Aug 2016 - Aug 2018
      Business Specialist

    • Watermill Accounting Limited

      Aug 2018 - Oct 2021
      Practice Manager

    • REARDON & CO LIMITED

      Nov 2021 - Jul 2024
      Practice Manager

    • Hardcastle Burton LLP

      Sept 2024 - now
      Compliance Executive

  • Licenses & Certifications

    • Certification in Business Banking & Conduct

      The London Institute of Banking & Finance
      Jan 2018