Crystal Chong

Experience

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  IDS - Independent Data Services

  Aug 2010 - Apr 2020

  Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project plans and schedules.Lead agile teams to achieve goals and high level of performance.Manage large scale systems, network and software deployment projects for client companies with full oversight for design, development, deployment and production.Define technical requirements and document plans for project lifecycle deployment including the scheduling of project deliverables and timelines.Coordinate internal IT projects ensuring that implementations are ready as required by client deadlines.Utilize Microsoft Project to plan project initiatives, communicate goals and provide continual updates on progress.Apply project management skills to manage project roles, identify resource requirements and define project deliverable.Provide customer satisfaction and reporting structures and ensure quality of projects. Ensures effective communications and relationships between customers and project team members are maintained. Show less

  • Project Manager

    Oct 2012 - Apr 2020

  • Project Specialist

    Aug 2010 - Sept 2012
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  Sarawak Information Systems Sdn Bhd

  Aug 2020 - Jan 2025

  Information Technology Auditor

  Conduct audits on information technology and operating procedures in accordance with International standards, Model & Framework for efficiency, accuracy, security, and risk mitigation. Review Company existing business processes & computerized applications and able to identify and articulate the risks concerned.Prepare audit reports highlighting control deficiencies and governance issues and make value-added and practical recommendations.Monitor, follow-up on and assess the resolution of audit issues.Review documentation of clients' IT controls and business cycle controls. Show less

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  Sarawak Information Systems Sdn. Bhd. (SAINS)

  Jan 2025 - now

  Project Manager