Samaila Mamman

Experience

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  Bank of the North

  Sept 1988 - Jun 2006

  Agriculture Officer

  Created quality agricultural grants and other credit and ensured proper documentation anddisbursement.Related with farmers-corporative societies, NGOs, SMEs, IFAD, FAO, WFO, and otherUSDA-supported program groups. Promoted rural agricultural financing and gave financial advice.Coordinated with agricultural development agencies and other relevant partners.Prepared field mission reports and documented program implementation for the bank, stategovernment, and IFAD. Monitored and evaluated programs and managed multiple divisions.Processed cash, check, and credit/debit monetary transactions associated with the purchase of goodsand services , recorded transactions and prepared account deposits and reconciliations at theend of the day, month and year Show less

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  Sokoto State Ministry of Agriculture and Natural Resources

  Feb 1991 - Sept 1998

  Agricultural extension Agent

  I responded to client requests for information on lawn care, landscape plants and trees, fruit andvegetable production, composting, native plants, pest control, and other subjects related to homehorticulture via phone, office visits, email, and other means, providing appropriate literature andadvice in a timely and professional manner. When deemed necessary and appropriate, this mayinclude home or site visits.Developed, conducted, and evaluated educational seminars, classes, workshops, and otherpresentations related to home horticulture.Identify plants, insects, and other horticulture samples submitted by clients and respond withinformation and recommendations in a timely and professional manner.Successfully used simple analytical equipment Show less

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  Unity Bank Plc

  Jun 2006 - Dec 2010

  Banking Officer
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  Shehu Shagari College of Education Sokoto

  Mar 2015 - Aug 2018

  Agriculture Teacher

  During my tenure at Shehu Shagari College of Education, I taught agricultural principles to students, integrating advanced technology and innovative teaching methods to improve learning outcomes. I consistently focused on student success, setting clear objectives, fostering a positive classroom environment, and maintaining high standards of compliance with departmental requirements.The contributions from this role:* Acquired 95% student satisfaction rate by integrating advanced technology and innovative teaching methods.* Improved student comprehension and goal achievement by 45% through clear objective setting and effective communication.* Reduced behavioral issues by 70% by fostering a positive and inclusive classroom environment.* Ensured 100% compliance with departmental requirements through precise and consistent record-keeping. Show less

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  Christian Aid

  Jan 2018 - Jan 2019

  Agriculture Extension Officer

  In my role at Christian Aid, I spearheaded sustainable farming initiatives to improve agricultural productivity and sustainability for internally displaced communities. I enhanced program effectiveness through targeted research, needs assessments, and providing actionable recommendations. By delivering compelling reports and presentations to senior leadership and stakeholders, I helped drive strategic decision-making and foster positive change in the community.A small selection of highlights from this role:* Expanded agricultural extension services by 20%, optimizing resource accessibility and training.* Delivered impactful training to 500+ farmers in sustainable agriculture within six months, driving long-term improvements.* Attained 40% increase in efficiency and program delivery by optimizing internal processes. Show less

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  Lowe's Companies, Inc.

  Mar 2019 - Apr 2022

  Customer Service Associate

  Listen to customers, answer questions, and assist them in finding the products they need tocomplete their projects● Aid in product selection, provide pricing information, and explain technical details.● Maintain a visually appealing store, ensure order accuracy, and perform clerical tasks such asdata entry and inventory.Achievements:● Maintained high levels of customer satisfaction through excellent services and forward-thinkingstrategies, and consistently addressing customer’s needs and resolving concerns with 90%accuracy.● I helped a large volume of customers daily with a positive attitude and strong focus oncustomer satisfaction, thereby reducing negative feedback by 15% within 3 months.● Collected and analyzed customer feedback and implemented process changes that exceededcustomer satisfaction goals. Skills:Problem-solving, excellent customer service and effectivecommunication Show less

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  Maryland Department of Transportation

  Oct 2023 - now

  Customer Service Agent

  teams, providing technical support, and delivering impactful training to ensure that agricultural and climate adaptation projects thrive.I am also an advocate for climate policies, working to influence change at local, national, and international levels. By building strong relationships with stakeholders and contributing to the knowledge base of effective climate adaptation and conservation practices, I strive to be a catalyst for positive environmental change.In every project, my goal is to create sustainable solutions that not only address immediate challenges but also lay the foundation for lasting impact in the communities I serve. Show less