Lexi Wick

Experience

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  City of Lakewood Colorado

  Jan 2009 - Jan 2013

  -Supervised lifeguards and provided training in lifeguard surveillance, rescue techniques, and water safety instruction-Maintained safe and effective levels of all pool chemicals-Provided exceptional customer service as a liaison between the public and pool management-Cultivated a positive atmosphere and a safe environment for employees and patrons alike -Certified in Red Cross First Aid, Lifeguarding Skills, CPR, and AED and Oxygen Administration-Certified as a Water Safety Instructor with the Red Cross, providing expert lessons to the community about water safety and stroke technique-Created lesson plans and taught children and adults of all ages and gained experience working with behavioral and development issues-Highly skilled in ensuring the safety of swimmers in both lap and leisure settings

  • Head Lifeguard

    Mar 2012 - Jan 2013

  • Lifeguard and Swim Instructor

    Jan 2009 - Mar 2012
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  Loews Hotels

  Jan 2012 - Nov 2014

  Server at the West Kitchen & Tavern

  -Trained in fine dining and proper red wine service in order to provide attentive, intelligent service to all guests-Operate both Micros and Open Table software to quickly process orders and coordinate seating and service-Managed cash-Prioritized customer service -Worked effectively with coworkers to ensure the best level of service possible

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  St. John's College, Annapolis, MD

  Jan 2012 - Aug 2012

  Assistant to the Advancement and Financial Aid Offices

  -Performed comprehensive data management within the Raiser's Edge and ACT! programs, maintaining information on alumni and their contributions for the benefitting the college-Provided training in non-profit software and Microsoft Word and Excel to future employee-Designed information displays for the Financial Aid Office, improving student knowledge of loans and grants-Organized the files of hundreds of past and present students, ensuring high efficiency among my supervisors-Consistently praised for the quality of my work, my attention to detail, and my exemplary ability to communicate effectively and respectfully to students and alumni Show less

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  Arvada Center for the Arts and Humanities

  May 2013 - Aug 2013

  Children's Education Intern

  -Instructed elementary age children in the basics of stage direction, character development, and vocal techniques-Promoted teamwork, creativity, high self-esteem, and literacy skills during fairy-tale productions-Assumed responsibility for the safety and success of each child while demonstrating strong instructional and classroom management skills-Demonstrated flexibility in assignments and work hours in order to provide the best experience possible to children with a variety of skills and backgrounds Show less

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  ANNAPOLIS PAIN MANAGEMENT, LLC

  Apr 2015 - Jul 2015

  Front Desk Manager

  -Scheduled appointments and coordinated calendars for multiple doctors and over one hundred patients a week-Provided personal and compassionate customer service, increasing the number of patients seen by 30% over the course of two months-Prepared and presented weekly reports on financial data-Verified insurance coverage and obtained authorizations for treatment and medical equipment-Monitored inventory and placed orders for clinical weight loss products and nutritional supplements-Wrote and published one piece of writing each week on the business' wellness blog-Developed a greeting card campaign to improve customer relations and promote referrals and reactivations-Designed flyers and signs on Microsoft Publisher to inform patients of products and promotions-Maintained patient confidentiality according to HIPAA guidelines Show less

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  Maryland University of Integrative Health

  Jul 2015 - Nov 2023

  In addition to continuing to perform all responsibilities of the Program Administrator role for MUIH:- Collect and maintain in-house data to track student performance and program assessment efforts. - Analyze enrollment trends and data to allocate resources and forecast schedules and staffing.- Plan and monitor academic program expenditures for $100K budget annually.- Contribute to new student recruitment campaigns and events; manage department’s email inbox and direct or respond to prospective applicant inquiries.- Advise students on course scheduling and degree completion planning; interpret academic transfer credit evaluations and perform degree audits of graduating students.- Coordinate and lead new student orientations, celebrations, and recruitment events.- Collaborate with faculty, advisors, and other staff to enhance student success, retention, and satisfaction.- Support Department Chair to complete and submit annual reports to external program accreditors with supporting documentation to demonstrate compliance with predefined reporting standards. Show less - Analyze teaching load, space, curriculum, and course reports to complete academic year nutrition course projection and schedule over 200 courses annually. - Manage all academic data and information for the Nutrition department in the Student Information System (SIS), including course offerings, course schedules, room scheduling, equipment and set-up, teaching agreements, course information, book lists, course pre-requisite flag review, and program curricula and corresponding plans of study.- Coordinate the hiring and staffing of instructors, including ranked faculty, teaching assistants, course leaders, and guest lecturers.- Maintain and establish departmental procedures and communication plans to ensure smooth workflow and student experience.- Draft, edit, and distribute communication between program administration, students, alumni, adjunct faculty, institutional faculty, staff, community members, and potential partners.- Collect, review and collate syllabi every trimester.- Work with director on budget management and development; initiate requests for payment; reconcile credit card; and track program expenses.- Arrange travel and accommodations for out-of-town faculty and guest lecturers.- Manage Nutrition and Integrative Health student community site in Canvas LMS. Show less - Established quality assurance (QA) procedure and course design style guide for online courses, resulting in three courses approved for Quality Matters Certification- Coordinated the term-to-term course copy and review of 100+ online and 200+ on-campus courses in the Canvas LMS every trimester- Collected, reviewed, and uploaded syllabi for 300+ online and on-campus courses each trimester- Tracked new and revised course developments and initiate requests for payment of subject matter experts (SMEs)- Supported instructional design efforts through content authoring and editing and perform routine course maintenance in Canvas LMS- Entered course and enrollment data in the Student Information System (SIS)- Facilitated in-person and virtual trainings on learning technologies for faculty and staff- Drafted and edited communication to program administration, adjunct faculty, institutional faculty, students, and staff regarding upcoming trainings and LMS updates; drafted and edited press release announcing Quality Matters (QM) Certification- Served on the working group for the revision of the institutional syllabus template; participated in conversion of 300+ syllabi to the new template- Analyzed online curriculum for the Integrative Health Management program to identify projected content development needs- Contributed to the strategic planning for the Center for Teaching and Learning for fiscal years 2018-2022 Show less -Greet and tend to visitors, staff, faculty, and students so they feel welcomed and served, enforcing an established system of visitor control and facility access-Answer incoming telephone calls as campus operator and director accordingly-Assist with classroom set-up, providing technical and A/V support as needed-Conduct periodic safety patrols and inspections in accordance with established routes, schedules and procedures-Forward general delivery mail to appropriate department and meter all outgoing mail prior to daily pickup-Respond to emergencies and incidents, such as coordinating evacuation or crowd control Show less -Migrate MUIH's online courses from Moodle online learning platform to Canvas-Specialize in digital media conversion for video and voice-over PowerPoint course content-Created tools to support established processes of team collaboration and maintained shared progress documents-Represent the online media team when requesting files from instructors -Guide instructors and faculty in the use of dropbox and Google drive for file sharing-Organized and led the process of collecting over 300 missing course content files -Operate AVS audio converter, Adobe Captivate, Microsoft PowerPoint, Excel, and Word, Vimeo, and FTP server for successful development, conversion, and presentation of digital media Show less

  • Department Manager

    Aug 2019 - Nov 2023

  • Program Administrator

    Oct 2017 - Aug 2019

  • Digital Learning Specialist

    Dec 2015 - Oct 2017

  • Accreditation Assistant

    Sept 2015 - May 2017

  • Front Desk Ambassador

    Jul 2015 - Mar 2016

  • Digital Migration Assistant

    Jul 2015 - Dec 2015
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  University of Baltimore

  Oct 2023 - now

  Academic Advisor, College of Public Affairs

  - Provide academic guidance and one-on-one advising to undergraduate and graduate students regarding their educational goals and program requirements. - Maintain accurate documentation of advising sessions, academic plans, and student progress.- Monitor and track academic progress and conduct degree audits to ensure students are on track to meet graduation requirements.- Assist in data collection and trends analysis related to student matters, enrollment management, recruitment, and program forecasting.- Refer students to appropriate resources and support services, such as tutoring, career counseling, or mental health services.- Collaborate with campus departments and programs to implement initiatives aimed at improving student retention and success.- Participate in new student orientation programs and outreach activities to introduce students to academic advising resources.- Communicate with faculty, staff, and administrators to support students' academic needs and advocate for their success.- Present at open houses and participate in orientations, recruitment events, and campus activities to promote programs and enhance the academic experience. Show less