Jennifer Byrd

Experience

• 

  Simply Interactive

  Aug 2011 - May 2012

  Project Manager/Account Executive

  Plan, organize, and manage multiple projects for software startup specializing in complex website design and e-learning product development. Serve as external client point-of-contact from kickoff to completion, engaging clients directly to manage expectations and provide information. Internally, manage contractors and provide project support to the Simply Interactive team, assisting in quality analysis/testing, coordinating resources, enabling communication among contractors and between contractors, and executive management. In addition to project management duties, serve in multiple human resources and accounting capacities: coordinating office events, maintaining resource inventory, developing roster of available developers, engaging in client billing and collections efforts.• Assist with staff training and compliance with implementation of new office management software (5pm)• Assist with quality assurance and product testing on Unison• Serve public relations function as primary client resource • Accrued over 100+ hours toward Project Management Professional (PMP) certificationImmediate Supervisor: Tyson Culver (512) 415-0769 Show less

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  TechInsights

  Jul 2012 - Jul 2016

  Project Manager/Office Manager

  • Procurement and planning for domestic and international projects (Salesforce)• Budget development with sales associates and operations managers (HRIS)• Develop customer facing messaging about projects and new products coming out on a weekly basis • Design and implement customer surveys• Promote brand recognition through use of social media outlets (Facebook/LinkedIn/Twitter)• Assist remote human resources office with local payroll, separation, and benefits issues• Technical Administration Show less

• 

  Dematic

  Oct 2016 - now

  • Certified ScrumMaster (CSM)• Scrum Master role in a software development team that is diligently applies Scrum principles, practices, and theory• Practices servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency• Documents patterns and techniques (example: Burndown techniques, numerous Retrospective formats, handling bugs, etc).• Facilitates getting the work done without coercion, assigning, or dictating the work• Encourages and facilitates continuous improvement of process and disseminates changes of process out to teams • Facilitates discussion, decision making, and conflict resolution• Assists with internal and external communication, improving transparency, and radiating information enabling the execution team to function with the highest efficiency • Supports and educates the Project Leads, with respect to grooming and maintaining the backlog/sprint plans• Coaches Team Members and other Scrum Masters on Agile and Scrum Methodology • Member of the Dematic Women’s Network Leadership Show less

  • Scrum Master

    Nov 2017 - now

  • Scrum Master

    Oct 2016 - now