
Brendan Conolly
Junior Assistant F&B Manager

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About me
Looking for Employment / Business Opportunities
Education

M.L. Sultan Tecknikon (Now part of the Durban University of Technology)
1994 - 1996Diploma Hotel Management Hospitality Management Incomplete - Dissertation PendingThe diploma consisted of 2 years of theoretical study followed by 1 year of pratical internship. I successfully passed all my theory and served as an intern in the Cape Sun Inter-Continental and the Crowne Plaza Durban, after which I took up the position of F&B Cost Controller at the Crowne Plaza Durban.

Colegio Giant Antofagusta
1989 - 1989IV ano medio de Educacion (Final year Secondary Education) Humanistico - Cientifica (Human Sciences IV ano medio de Educacion (Final year Secondary Education)This year was spent in Chile as an exchange student, where I repeated my final year of my secondary education in Castellano. It was an interesting challenge, and I enjoyed every minute of it, as I discovered the needs of all societies are very similar, and language and cultural barriers are quickly demolished with patience and humane respect,

Glenwood High School, Durban, South Africa
1984 - 1988Matric Exemption Acoountancy / Physical Science / BiologyActivities and Societies: - Sport - Rugby / Cricket / Hockey / Volley Ball / Athletics (Half Colours) - Member of the school business team that took part in numerous corporate sponsored business games on the Stock exchange. - Managing Director of a Junior Achievement Company (A corporately sponsored programme that allows students to engage in the management of a company over a 12 week programme) - Dramatic society (Participated in 2 stage productions over five years) - School Choir member.

Durban Preparatory High School, Durban South Africa
1980 - 1983
University of Natal
1990 - 1992Bachelor of Arts (B.A.) Dramatic and Fine Art IncompleteActivities and Societies: Tolkien Society Students Union
Experience

Duban Crowne Plaza
Jan 1996 - Jan 1997Junior Assistant F&B Manager
Emnotweni Casino, Tsogo Sun
Jan 1997 - Jan 1998F&B Manager
Sandton Crowne Plaza - Southern Sun
Jan 1998 - Jan 1999Assistant Banquetting Manager
Witbank Casino - Tsogo Sun
Jan 1999 - Jan 2000Beverage Manager
Sandton Crowne Plaza - Southern Sun
Jan 2000 - Jan 2001F&B Controller
Stanley's Camp - Abercrombie & Kent
Dec 2001 - Feb 2002Camp Manager
Riverside Hotel - Three Cities Group
Mar 2002 - Feb 2003F&B Controller
Hilton Durban
Feb 2003 - Aug 2004F&B Controller- Overall control of cost for Food, Beverage, Consumables & Operating Equipment.- Daily liason with Purchasing Manager re obtaining best price for best quality.- Monthly, weekly and spot stock takes, within the relevant departments.- Monthly reporting on all costs incurred with reference to causes of increases / decreases in cost percentages.- Supervision of all relevant storage areas.- Supervison of all capturing processes of all relevant documentation.- Maintenance and setup of the Micros POS- Monitoring and reporting on all relevant sales mixes.- Menu costing and buffet cost calculations.- Support Duty Management to the F&B team. Show less

Bushman Sands Hotel, Mantis Collection
Aug 2004 - Sept 2005F&B Manager- Management of the Food and Beverage Department which included amongst other areas; stock flow management; revenue management; cash control; staff displine and moral.- Stood in for the General Manager, when he was not on the floor or available in the Hotel.- Assited in the planning of development of the project, which included the launching of a restaurant.- Negotiated and rolled out implementaion of two different software modules.- Ongoing training of staff both in F&B practises and software use.- Planning and rollout of sales programmes to entice the local population to use the hotels facilities, such as the excution of themed culinary evenings. Show less

PSD
Sept 2005 - Dec 2009Training and Support Manager- Provided telephonic support to over 300 clients.- Presented quotes on product implementation including training of users.- Provided training of users of the software either on site or at the PSD offices.- Implementation of the software on client sites.- In house training of PSD staff on correct use of software.- Recording and forwarding client development requests to the Product Manager for consideration.- Developing and maintaining favourable relations with all clients. Show less

Legend Golf and Safari Resort
Dec 2009 - Aug 2016Warehouse Project - Oversee the implementation of a central warehouse for the flagships properties, namely: LGSR & Entabeni - Design and implement SOP's conducive to supplying two flagship properties with F&B, consumable and cleaning; and operating euipment and product. - Oversee the training of all warehouse staff. - Evaluate and report on all movement of product in and out of the central warehouse. - Maintain dicipline of all warehouse staff.Cost Control - Oversee the evaluation and reporting on of all Food, Beverage, Consumable and Chemical product within the two flagship properties. - Carry out investigations and implement corrective procedures as and when they are required. - Ensure the adherance of all staff to the maintenance of cost control below the budgeted values of 38% of sale.Database Administration - Liase with the software supplier re all queries, planned rollout of software and training. - Assist departmental heads with correct use of software, with reference to best business practise. - Assist in managing access to the databases.General - Consult on projects of development and correction, such as the possible implementation of a logistics management department. Show less While still overseeing database administration for Legend Lodges, Hotels and Resorts, I am also responsible for managing the periodic evaluation of the Food and Beverage costs at Legend Golf and Safari Resort and Entabeni Private Game Resserve.The cost control portion of my responsibilities has involved:- Evaluating the current system and forwarding recommendations to improve the system.- Implementing procedures of control so that the moving product is exposed to lower risks.- Improving product identification and count techniques of all responsible staff.- Improving the manner of publishing more accurate results. Show less My current responsibilities include:- Ongoing evaluation of the SQL database.- Tracing errors and data abuse and usage.- Training of database users to improve efficiencies and effectiveness.- Evaluation of database users and implementation of corrective procedures.- Planning and rollout of software upgrades and changes.- Opperational support to unit based F&B, HR and Rooms Managers. Including updating and rolling out effective procedures.- Relationship management with the relative software suppliers.- Chairing & charging disciplinary hearings.- Fill in for Rooms and F&B Managers during senior personel changes.- Testing and evaluation of new software for the hospitaltiy industry.- Formulation and management of fiscal reporting in Excel for operational managers.- Procedural evaluation and implementation of procedural improvements across all opperational departments.Achievements include:- Successfull SWOT analysis of Entabeni's F&B depoartment, and thereafter assisted in the roll out of various procedures aimed at improving control and cost management.- Facilitation of the successfull implemantation of the HTI software suite at Legend Golf & Safari Resort, Entabeni Private Game Reserve, and Zebra Country Lodge.- The successfull redesign of the flagship properties' POS layout (in the PSD software Suite) and the rollout of the subsequent required training. - The successfull improvement on cash management procedures at the flagship property leading to improved controls of cash flow on the property. Consequently drastically reducing all cash variances at the property.- Succesful design and implementation of various excel spreadsheets that colate and report on revenues and stock movement.- Cited on various occasions for providing service to guests and staff beyond expectations.- The successfull design and implementation of a staff meal card system using excell as the format. Show less
Stock Controller - LGSR and Entabeni
Jun 2015 - Aug 2016Database Administrator / Cost Controller Legend Golf & Safari Resort / Cost Controller Entabeni
Jul 2014 - Jun 2015Database Administrator
Dec 2009 - Jul 2014

Looking for employment Opportunities
Aug 2016 - nowNoneI am currently in the job market for any form of business management (Not just Hospitality)
Licenses & Certifications

Apex User Certificate
Hospitality Technology InternationalFeb 2013
Leading Succesfull Teams
Legend Hospitality SchoolAug 2011
Leadership Development
Legend Hospitality SchoolJul 2011
INNKeeper System Champion
Proffesional Systems DistributionNov 2009
Micros 8700 HMS Property Expert
Micros S.A.Feb 2000
Drifter's Intermidiate Safari Guides Course
Drifters Adventure Tours in association with FGASAApr 1995
Honors & Awards
- Awarded to Brendan ConollyPride Paw Bronze Legend Golf and Safari Resort Feb 2011 Pride Paws are given to any staff member within the Legend group for providing service beyond expectations to guests and fellow staff.
- Awarded to Brendan ConollyPride Paw Bronze Legend Golf and Safari Resort Oct 2010 Pride Paws are given to any staff member within the Legend group for providing service beyond expectations to guests and fellow staff.
- Awarded to Brendan ConollyPride Paw Bronze Legend Golf and Safari Resort Aug 2010 Pride Paws are given to any staff member within the Legend group for providing service beyond expectations to guests and fellow staff.
- Awarded to Brendan ConollyLeadership Award M.L.Sultan Technikon Hotel School Sep 1996 The Leadership Award is given to the student who demonstrated, during their tenure at the technikon, their leadership skills in leading fellow students, thus convincing the technikon's leadership that the student would succeed in their chosen field of profession.
- Awarded to Brendan ConollyExcellent Service Award M.L.Sultan Technikon Hotel School Sep 1995 The Excellent Service Award is awarded to the student who scored the highest marks during service practicals, while studying at the technikon.
Languages
- afAfrikaans
- caCatalan
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