Michaele-Lynne (Jacot) Krenzer PHR, SHRM-CP

Experience

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  Saratoga Bridges

  May 2008 - Aug 2008

  Intern

  Designed and collected information from surveys, helped with special needs consumers, organized and created a reference guide for all mental disability services in the New York State capital region, attended weekly occupational therapy meetings with consumers.

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  West Chester University

  Sept 2009 - Apr 2011

  Research on workplace incivility. Paper entitled, Public versus Private Experiences of Workplace Incivility: A Social Capital Perspective, presented at the Work, Stress & Health Conference in Orlando, 2011. Supported the Dean of Education as well as the rest of the office with many administrative duties. Helped design and update the College of Education website, worked in multiple large databases consisting of all students at West Chester University applying for certification within the state and helped to process all teacher certification paperwork as well as out of state certifications.

  • Research Assistant

    Sept 2010 - Apr 2011

  • Graduate Assistant

    Sept 2009 - Apr 2011
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  QVC

  May 2010 - Apr 2011

  Intern: Total Rewards (Benefits Design and Communication)

  Managed health screenings at corporate headquarters, researched benefits information for the organization, designed and collected data from multiple surveys, designed job descriptions and conducted interviews for employees interested in joining wellness teams, ran peer group/competitor analysis for organization, conducted gap analysis for the team on current work processes systems and helped support them with all wellness related activities.

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  Accenture

  May 2011 - Jun 2012

  Human Performance Analyst

  On Assignment at Dow Chemical - worked in the Project & Service Center. I was the Human Performance lead on a multi-business supply chain technology implementation project supporting the team with change management expertise, training logistics, stakeholder analyses, and communications. I was also part of the Global Change Management team for large company-wide SAP implementation driving the communication plan and helping with change management activities.

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  Greystone Environmental Management

  Jun 2012 - Jan 2014

  Manger, Marketing and Human Resources

  Managed all HR functions for 5 LLCs including payroll, recruiting and selection, new hire orientation, employee health and wellness, benefits administration, and internal communication. Managed all marketing including social media strategy, website design and content management, conference attendance, and design and distribution of materials. Other duties included company meeting/events planning and coordination, and administrative assignments.

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  Self Employed

  May 2013 - now

  Human Resources Consultant & DiSC Practitioner

  Providing Human Resources Consultation on a variety of HR topics. Mainly focused on helping small businesses with their handbooks, policies, record keeping and communication strategy. I also am a Certified DiSC Practitioner and am able to do workshops in person and remote for individual coaching or teams.

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  Staples

  Feb 2014 - Oct 2015

  Human Resources Coordinator

  Managed HR operations for the Rochester Fulfillment Center, and three Delivery Operations in Western NY. Managed employee relations, coordinating all corporate communications to my locations, internal and external recruiting, training and development, labor relations, process improvement, health and wellness. Experience in building/location closures and labor relations.

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  Claims Recovery Financial Services, LLC

  Oct 2015 - Jul 2016

  Human Resources Manager

  Led the department (team of 4) to focus on strategically aligning with operations. Drove full cycle recruiting (internal & external) and development to find and retain talent. Other initiatives included leadership training, wellness, and fostering positive employee relations. Project work included updating the company handbook and policies, full compensation analysis, and internal audits to provide the best employee experience possible.

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  Lewis Tree Service Inc.

  Aug 2016 - Jul 2023

  Managing human resources for field business partners and employees across multiple states. Focusing always on safety within each aspect of the partnership including recruiting, training & development, process improvement, change management, and employee relations. Project WorkProject Lead - Training, Support and Communication: Transitioning our company from paper to a paperless HR recruiting and on-boarding platformTeam Member - HR representative creating an electronic approval platform for personnel changesTeam Member - HR representative on Cyber Security awarenessTeam Member - HR representative to manage pay rate overridesProject Lead - Military and Veterans Hiring Initiative Show less

  • Human Resources Business Partner

    Oct 2022 - Jul 2023

  • Growth Project Manager

    Mar 2022 - Oct 2022

  • Human Resources Business Partner

    Feb 2020 - Mar 2022

  • Human Resources Manager

    Aug 2016 - Feb 2020
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  Progressive Machine and Design

  Jul 2023 - now

  Human Resources Manager

  Leading all HR practices and strategies for PMD in the areas of Talent management, Employee Engagement and Retention, Compensation and benefits, training and development, performance management, process improvement, and compliance.