Patricia Ogwu

Experience

• 

  Saladmaster

  Oct 2014 - now

  Distributor
• 

  Neo Continental Co Ltd {Saladmaster}

  Jan 2015 - Dec 2015

  Dinner Show Coordinator

  Managed a high volume of calls, developed comprehensive databases, and organized events.Demonstrated exceptional customer service skills and efficiently directed customers.Successfully organized various events leading to a 20% increase in sales/patronage.

• 

  Continental Neo, Co. Ltd (Saladmaster)

  Jan 2016 - Nov 2018

  Customer Service Management

  • Created and organized the filing system for all sales shows, ensuring efficient and seamless operations• Demonstrated exceptional proficiency in managing high volume calls with customers and stakeholders• Verified and effectively assigned leads generated by the marketing team to suitable staff members for prompt follow-up• Efficiently maintained and documented email correspondences, ensuring meticulous filing of all responses• Responded to customer inquiries, requests, and complaints with utmost efficiency and professionalism• Collaborated closely with management and sales team, actively contributing to the development of ideas aimed at enhancing client satisfaction and driving sales growth• Cultivated and nurtured enduring customer relationships, consistently ensuring satisfaction and fostering loyalty Show less

• 

  Digital Witch Support Community

  Jul 2023 - now

  Administrative Assistant