Sandra Mazraani

Experience

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  Aïshti

  May 2005 - Aug 2020

  Human Resources Manager

  ▪ Leading a team of 10 managers/supervisors in the HR and Operations department and reporting directly to the company Owner and Chairman▪ Overseeing the branches abroad: Dubai, Jordan and Kuwait▪ Internal Company Trainer (develop and deliver operational, technical & soft-skills trainings to the staff)▪ Among my responsibilities: Overseeing the process ofo In Employment: Workforce Planning, Job Posting, Sourcing CVs, Contact with Placement Offices, Screening, Interviewing, Selection, Reference Check, Extending Offers, Induction Programs and Orientationso In Training & Development: Training Budgeting, Planning, Design, Development, Implementation, Evaluation, Performance Appraisals, Promotions & Career Advancement Programso In Employee Relations: Relationship Management, Conflict Resolution & Incident Investigation, Store visits, Resignations & Terminations, Exit Interviews, Employee Recognition Plans, Internal Communicationo In Compensation & Benefits: Benefit Schemes, Raises, Bonuses, Leaveso In Operations: Opening & closing of stores and End of Day Reports, operating standards are in line with luxury brands, sales & target management. عرض أقل

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  Dar Al Arkan Properties

  Sept 2022 - Jul 2023

  Planning & Development Director

  ▪ Initiated collaborations with iconic luxury fashion and automotive brands carrying home furnishing and accessories lines and opened showrooms for them in Saudi Arabia, such as Dolce & Gabbana Casa, Versace Home, Bentley Home, Elie Saab Maison, Missoni Home, Etro Home, Ralph Lauren Home.▪ Managed the partnership licensing and negotiated commercial terms and agreements,▪ Directed all sides of the business: supplier management, brand management, leasing of showrooms, stock management, inventory management, design and visual merchandising, sales and marketing, operations, logistics and supply chain management, procurement, Finance and Insurance, Customer Service, HR and manpower planning and development based on KPIs,▪ Directed the opening of the showrooms from A to Z: set milestone, timeline, fit-out and store planning, construction work, permit acquisition, showroom layouts and designs, budgeting, opening events and marketing activities, developing the POS invoicing and inventory systems, recruitment and training of teams, brand VM visits, etc.▪ Set the business plan over 3 years and successfully managed 50 million SR budget of first year business plan, set sales forecasts and targets, planned and monitored daily operation of showrooms, controlled P&L, analyzed sales figures and derived plans to achieve optimal sales,▪ Planned and executed SOPs (Standards of Operations) in line with the brands’ standards,▪ Build the client database and worked on ensuring exceptional level of customer experience. عرض أقل