Hillary Lodge

Hillary Lodge

Administrative/Personal Assistant

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  • Timeline

  • About me

    Director, People Operations

  • Education

    • Indiana University

      -
      Bachelor of Arts Journalism/Spanish

      Activities and Societies: SHRM, Toastmasters International

  • Experience

    • Norton Family Office | Peter Norton Family Foundation

      Aug 2006 - Nov 2007
      Administrative/Personal Assistant

      • Coordinated personal and professional engagements for Mr. Norton• Conducted product and project research• Maintained office inventory and organization as well as maintenance/repairs• Served as liaison between IT computer consultants and office staff• Assisted with office payroll (including international accounts) using QuickBooks/Excel• Greeted guests, opened, sorted, and distributed mail

    • Universal Music Group

      Nov 2007 - Jul 2010

      • Assisted EVP of Administration & Operations with day-to-day and long-term tasks, including new hire training/management, corporate philanthropy, and large (500+ attendee) event planning• Entrusted with highly confidential information where discretion was essential• Explored cost-saving and eco-friendly initiatives• Managed physical maintenance of six high-rise floors• Maintained the company’s international events calendar and bi-annual newsletter• Managed weekly payroll for over 50 exempt, non-exempt, and Union employees Show less

      • Media Planning Coordinator

        Feb 2010 - Jul 2010
      • Executive Assistant

        Nov 2007 - Feb 2010
    • Express Employment Professionals

      Aug 2010 - Feb 2011
      Staffing Consultant

      • Responsible for all aspects of recruiting and employment including, but not limited to recruiting, interviewing, determining applicant suitability, complying with all state and federal employment laws, analyzing data trends, and administering all company policies and procedures• Managed weekly payroll for up to 100 employees

    • Solution Tree

      Jul 2011 - Oct 2013
      Executive Assistant

      • Assisted President and COO by providing high-level administrative, HR, and project management support including, but not limited to serving as Facilities Manager for historic building and offsite warehouse, coordinating safety training and maintaining OSHA compliance, consulting/advising management regarding employee grievances, and developing the company’s first mobile app• Developed and implemented a comprehensive new hire onboarding program with key metrics• Managed technological advancement initiatives like Solution Tree's hybrid event• Collaborated cross-departmentally to administer the company’s international school improvement program Show less

    • Safe at Home Healthcare, LLC

      Oct 2013 - Jan 2014
      Human Resources Director

      • Supported Executive team by leading initiatives including, but not limited to: strategic planning, policy development and documentation, organizational planning and development, recruiting, onboarding and training, employee relations, performance management and improvement systems, compensation and benefits administration, and workplace health and safety• Served as subject matter expert for all state and federal compliance and legislation related to HR and company policies and procedures• Promoted positive workplace culture• Developed, implemented, and maintained compliant, efficient, and organized HR record keeping system• Oversaw Worker’s Compensation compliance, managed FMLA and unemployment applications, maintained EEOC reporting and compliance• Communicated changes in company policies and procedures to staff; managed inservice (continuing education) training curriculum and schedule• Maintained current knowledge of industry trends, oversaw electronic and paper audits, completed monthly and year-end reports, including hires, terminations, and transfers• Served as communication liaison between all levels of staff and management Show less

    • Hanapin Marketing

      Jan 2014 - Mar 2014
      Recruitment Marketer

      • Connected with and recruited top talent in digital advertising to work with with leaders like Google, Adobe, and Microsoft• Planned, coordinated, and organized hiring events (like Hanapin's legendary Meet & Greet)• Led the company's recruitment branding efforts via social media• Managed Applicant Tracking System (ATS) for 1,000+ annual applicants• Performed variety of HR functions, including, but not limited to, supporting onboarding efforts, organizational training and development, and work-life balance initiatives Show less

    • Scientific Drilling

      Jun 2014 - Oct 2014
      Human Resources Generalist

      • Provided client divisions and departments with a high degree of accurate and efficient support including, but not limited to employee relations and retention, compensation analysis, talent review, workforce planning, and benefits administration• Researched, planned, organized, and directed company-wide programs for 400 onsite employees• Participated in developing department goals, objectives, and systems• Managed company timekeeping/payroll and administered new hire orientation• Functioned as a flexible, energetic, and engaged professional to provide best practice HR Show less

    • Sunrun

      Oct 2014 - Nov 2015

      • Developed integrated solutions by connecting key stakeholders across multiple organizational functions• Served as HR point of contact to employees and managers regarding policies and procedures• Coached and counseled managers on complex employee relations issues• Partnered with compensation staff to complete job evaluations and provide grade recommendations• Gathered and compiled data for analysis in areas such as compensation, equity, organizational planning, and employee relations• Delivered regular trainings and supported the development of training materials• Ensured compliance with all federal and state laws Show less

      • Associate HR Business Partner, SoCal & Hawaii

        Jul 2015 - Nov 2015
      • Human Resources Generalist, SoCal & Hawaii

        May 2015 - Jul 2015
      • Human Resources Generalist

        Oct 2014 - May 2015
    • The Management Trust

      Dec 2015 - Feb 2020
      Director of Human Resources

      • Developed and oversaw a centralized HR department while leading a team of 12 to support the people needs of 700+ employees across six operating states (CA, AZ, CO, NV, OR, and WA)• Aligned human capital with business objectives while ensuring cultural alignment across a multi-layered organizational chart• Provided full-cycle support from recruiting to onboarding, training, performance management, goal setting, leadership development, and strategic disciplinary action/exit planning• Served as point of contact for all benefits, compensation, compliance, employee advocacy/relations, safety, talent acquisition/retention, and training/organizational development needs• Implemented and oversaw the company’s HRIS system (Ascentis) which consolidated previously disparate payroll, recruiting, benefits, and learning resources – as well as provided a platform for a self-service employee intranet• Ensured compliance with all federal, state, and local laws, including coverage for LOA, ADA/Interactive Process, Workers’ Compensation, OSHA, Labor Relations (EPLI, DOL, EEOC), ERISA, and ongoing regulatory audits• Regularly trained and presented to a variety of audiences from entry-level to executive Show less

    • CannaSafe

      Mar 2020 - Apr 2021

      • Led the HR function for a multi-state analytical testing laboratory that serves as a consumer safety expert in cannabis and hemp products• Designed and administered the company’s first onboarding program, as well as designed, built, and led training curriculum for individual contributors, managers, and senior leaders• Served as the point of contact for all-things COVID response and strategy for an organization that was part of the federal critical infrastructure, and therefore remained open with employees that were required to be onsite during the pandemic Show less

      • Senior HR Partner

        Feb 2021 - Apr 2021
      • HR Manager

        Mar 2020 - Feb 2021
    • The ODP Corporation

      Jun 2021 - Jan 2022
      HR Lead, People Operations & Design

      • Provided full-cycle strategic HR partnership for a digital commerce SaaS and procurement startup (Varis) under the ODP parent company

    • Thirty Madison

      Jan 2022 - now

      • Build and lead the People Operations function to enable seamless operations, efficiency, and drive a positive employee experience• Develop, operationalize, and document culture-aligned policies, procedures, and programs compliant with federal, state, and local employment laws and regulations, minimizing corporate risk• Utilize data-driven insights to support all levels of stakeholders in making informed decisions and continuously improve People processes and practices• Identify opportunities to optimize HR processes through automation and system enhancements• Mentor and lead a team of HR professionals, fostering their growth and development• Oversee all aspects of People operations, including employee onboarding, offboarding, and HRIS systems• Negotiate and oversee partnerships with People Operations vendors Show less • Responsible for designing and executing learning strategies and solutions to improve retention, job satisfaction, employee NPS, and overall productivity• Partnered with all levels of stakeholders to design a Leadership Training Series, optimize onboarding (Thirty Madison University/TMU), facilitate Lunch and Learns, and define metrics to measure organizational impact of each program• Sourced/recommend vendors and other external partners to design, develop, and deliver learning solutions• Integrated learning into employee engagement, culture, and internal communications• Provided roll-out support for various initiatives, including a refreshed performance management program, compensation/equity education, and DEIB efforts Show less • Aligned people initiatives with business strategy to support a high-performance culture in telehealth• Core focuses included leader partnership (collaboration to understand solutions for people needs such as org design, coaching/feedback/career pathing, compensation, and succession planning), teamwork and change management (needs analysis, training design, defining/measuring KPIs, effective communication guidance), as well as data and insights to drive informed decision-making (employee experience, engagement, retention)• Led cross-functional initiatives via structured project management in an actively growing, pre-IPO tech startup in the healthcare space• Heavy focus on learning and development (L&D), including needs analysis, content creation, and delivering training for individual contributors to executives Show less

      • Director, People Operations

        Jan 2024 - now
      • Director, People Operations & Workforce Management

        Sept 2023 - Jan 2024
      • Learning & Development Manager

        Mar 2023 - Sept 2023
      • Senior People Business Partner

        Jan 2022 - Mar 2023
  • Licenses & Certifications

    • LifeLabs Learning L&D Pro

      LifeLabs Learning
      May 2023
      View certificate certificate
    • SHRM-CP

      SHRM
      Dec 2012
    • Professional in Human Resources (PHR®)

      HR Certification Institute - HRCI
      Dec 2012
      View certificate certificate