Emma Pickett

Experience

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  Office Angels

  Sept 2004 - Feb 2005

  Administrator/ Receptionist (Contract roles)

  CPS, SITA, PizzaExpress and Wright’s construction (temporary roles) Providing general administration/ reception duties and dairy management, also arrange travel and conferences.Answering the phone and resolving customer queries.Entering payment and balancing the end of day banking.

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  Martin Baker aircraft Ltd

  Feb 2005 - Sept 2005

  Junior Photographer

  Providing Photographic document of tests for use in product development and analysing. Setting up and taking still and macro photographs for internal and commercial use.Use of Batacam to track tests in real time and Phantom Cameras to track in high speed imagery. Editing digital video using Final Cut Pro and manually Transferring Cine films to video MPEG using the Amber system. Maintaining all equipment to a high standard to ensure safely and continuity at all times.Archiving historic film footage and set up data. Show less

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  Marks and Spencer plc

  Sept 2005 - Jul 2007

  Operations Analyst

  Analyzing data to draw conclusions and to formulate concise reports for the managing directors of the organisation.Providing daily, weekly, monthly, annual and ad hoc reports for the entire organization as well as its suppliers and customers.Monitoring Suppliers and call centre staff in order to maintain a high level of support, which in turn enables them to meet targets and deadlines. Good knowledge of the supplier chain including the applications and hardware requirements used at each level within the company.Undertaking the conversion of a wide range of data so that it used in a multitude of secondary applications. Good at determining the cause of a problem and implementing fast corrective action. Providing administration and diary management support for the senior members of staff.Arranging national and international travel and accommodation when required.Organising conferences for large groups of participants (Making arrangements for both speakers and attendees).Good telephone and communication skills used to deal with all levels of staff. Applications used to generate reports are Microsoft Excel, Cognos PowerPlay, Cognos Impromptu, Mitel 6110 Contact Center Management, Mainframe, Eclipse III Web Report Generator, and Peregrine Service Center.Other applications used on a day-to-day basis are MS applications, CATE (Test Environment), Dashboard, and PAR. Show less

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  Coca-Cola Enterprises Ltd

  Feb 2007 - Jul 2007

  Procurement Administrator

  Monitoring the stock market to check the price fluctuation of raw materials.Providing trend analysis to enable myself and the procurement managers to forecast any price changes.Working with design to provide specifications to put forward to potential suppliers.Establishing realistic product volumes with the marketing department.Liaising with suppliers over specifications to see if they are able to produce new products for the company.Monitoring the cost of manufacturing a wide range of products with many suppliers in order to obtain a best quality product at the cheapest price.Dealing with the invoicing of suppliers.Generating rebates for materials and costs based on supply and demand on an annual basis.Distributing information on new products and their associated costs to finance departments all over Europe. Show less

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  Manpower UK Ltd

  Jul 2007 - now

  Learning new legislations and determining their effect on the company. Understanding Manpower’s large volumes of data and being able to extract key pieces of information from it. Reviewing new & existing processes and advising on technical solutions that can save time and increase productivity. Continuous learning and development in CIMA, Qlikview and Excel to provide improve day-to-day work. Intercompany reportingManagement reporting for Directors Producing Management Information for specialist contract branches and management. Producing spend reports on an ad-hoc bases and international reports on a monthly and Quarterly bases. Building reports in Qlikview to increase productivity.Problem solving on a department, inter-department & company wide level. Show less Reconciling the weekly Pay and Bill process between AS400 and PeopleSoft (a role brought over from my previous job).Reconciling the AR month end close process and then using the reconciled data to produce management reports in Excel (again a role brought over from my previous job). Processing weekly and monthly billing for specialist customers.Implementing the billing processes for new national and international contracts. These include Amex, E.ON and Honeywell in the last year. Managing the workload for myself and my coordinators and ensuring that we meet our deadlines. Checking the journals produced by my coordinators.Producing manual journals for my customers as well as ensuring that the sales ledger is maintained which includes reconciling cash receivedTraining the other members of the billing team to use the new same day invoicing system and creating working user guides.Producing internal and external credits. Producing Management Information for specialist contract branches and management. Learning customer computer systems to ensure that we can provide all the information required by our customers as well as making sure our billing is in the correct format. Reconciling the 101090 control account and correcting any errors identified.Calculating and processing rebates for customersResolving customer disputes.Producing spend reports on an ad-hoc bases and international reports on a monthly and Quarterly bases. Building reports in Qlikview to increase productivity. Show less Reconciling the weekly Pay and Bill process between AS400 and PeopleSoft.Reconciling the month end close process and then using the reconciled data to producing management reports in Excel. Producing the weekly sales ledger for the company.Supporting the credit controllers by maintaining their cash reconciliation sheets.Analyzing data from PeopleSoft and Dun and Bradstreet to credit check new clients; identify high-risk clients, monitoring possible bad debt and potential new business. Setting up new accounts in PeopleSoft and providing credit limits and payment terms.Reconciling the daily Chaps, Bacs and cheque payments for the Credit control department. Monthly Forecasting of payments for the credit control department to support the Credit Control Manager to set targets for the month.Generating Dunning letters and Customer Statements.Developing new ways to monitor customers and support the Credit Assessment/ Control department. Producing Ad-hoc reports. Show less

  • Business Analyst

    May 2011 - now

  • Billing Analyst

    Oct 2008 - Apr 2011

  • Credit Risk Analyst

    Jul 2007 - Sept 2008