Brijesh Goswami - CSM, ITIL, SAFe Agilist (SA)

Experience

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  Direct Brands Inc.

  Jun 2001 - Dec 2007

  • Design, Developed and implemented Content Management System for Direct Brands. This system contains sales components, product usages, product copies, categories, subcategories and product data of every product that Bookspan sells. It is connected to the SAP product builder, Catalog system, InDesign system which prints the catalogs and 25+ web sites by Oracle AQ/MQ. • Stabilized and increased system reliability by fine tuning the system setup and improved performance and reduced Oracle licensing cost by implementing connection pooling.• Inclusion of Spanish, Roman, Math and other special character sets in Content Management System. Show less

  • Project Manager - Marketing Applications

    Jun 2005 - Dec 2007

  • Sr. Programmer Analyst/Team Lead – Application Development

    Mar 2002 - May 2005

  • Sr. Programmer – Application Development

    Jun 2001 - Jun 2002
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  Direct Brands, Inc. (Formerly BERTELSMANN Direct/Bookspan/Doubleday/BOMC/Columbia House)

  Jan 2008 - Dec 2012

  Manager IT

  • Reporting to Director IT, responsible for managing software development team (onshore & offshore), manage customer projects as well as internally driven maintenance projects related to Inventory, Supply Chain, Book Production, Creative, Content Management, Editorial, Promotion Administration, Marketing, Analytics & Credit departments. • Managed and implemented new product category structure and processes for Direct Brand’s Site Siloing project. Estimated revenue generation 1M+ per year.• Managed the implementation of a new Title Usage Planning (TUP) process to reduce the excess inventory and make effective use of the existing sales data. Worked with Alix Partners and many internal departments to implement this process. My team won the MVT (Most valuable team) corporate award for this project. Total value adds to the company from cost reductions and efficiencies gained estimated to 0.5M – 1.0M.• Successfully managed the merger of Columbia House Forecasting systems into the Direct Brands Forecasting system which resulted in increasing the efficiency of supply chain process and saved more than $1.5M per year. Received recognition and appreciation from company management for completing this project on time and under budget.• Eliminated the delay in launching the new products to the Direct Brands websites and gave business opportunity to change products, product content and price on demand by converting all the FTP based interfaces to the Oracle AQ/MQ based interface using ESB/SOA. Show less

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  1-800-FLOWERS.COM, INC.

  Dec 2012 - Jun 2015

  Sr. IT Professional (Software Development)/Scrum Master

  Worked on upgrading and merging of the existing 1800flowers.com Order Management Systems into one system to support the multi brand, multi item, multi-channel and multi recipient orders. Used Agile Scrum framework for project management. Changed many existing system interfaces and functionalities such as product delivery calendar, vendor and florist selection, sliding scale delivery and service charges etc. to provide the consistent functionality across all brands, reduce technology footprints and consolidate/eliminate ancillary systems. Show less

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  Altice USA

  Dec 2015 - Nov 2017

  Sr. Scrum Master/Coach and Sr. Project Manager
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  JPMorgan Chase & Co.

  Nov 2017 - now

  Vice President