Jonah Kibet

Experience

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  ICT Authority

  Oct 2020 - Sept 2021

  Information Technology Internship

  ICT Technical Support:• Installing and configuration of computer hardware, software, networks, printers, and scanners• Virtual meetings setup and support: Zoom, Cisco WebEx, and Microsoft Teams.• Replace and repair equipment• Inventory Management of all computing devices• Provide Technical Support• Testing and installing new hardware• Troubleshooting computer systems and IP networks• Setup new accounts for users

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  TUFFSTEEL LIMITED

  Nov 2021 - Mar 2022

  IT Support

  • Providing technical support on user applications and SAP B1.• Managing the Helpdesk Ticketing System.• Configuration of IP Phones.• Managing extensions and extracting reports from PBX Phone System.• Network configurations on IP phones and computers.• Installation and configuration of application software, antivirus, and OS.• Test, configure, join to domain, and deploy new computers.• Managing user permissions on domain shared folders.• Upgrade computer hardware components.• Managing users and generating reports from Canon Bulk printers.• Managing email accounts on Google Workspace.• Wi-Fi configuration on users' mobile devices.• Crimping patch cables and cable management.• Perform preventive maintenance on computers.• Inventory Management of all ICT assets. Show less

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  Evail

  Jul 2022 - now

  Senior Systems Engineer

  .Scoping and implementing Business Continuity solutions including Backup, BaaS, and DRaaS using Veeam..Implement Data Center Virtualization..System Administration and monitoring the Health of systems and networks supporting BaaS and DRaaS solutions for managed Customers..Deploy HPE Server Hardware on customer environments..Deploy and configure Synology Storage devices..Operationalized the implementation of DRaaS with Veeam..Training customers on the use of Business Continuity solutions..Attend organized training to learn solutions that address customer needs. Show less