Pascal Gaio

Experience

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  Haute Ecole de Gestion de Genève

  Jun 2001 - Dec 2003

  IT Assistant

  Recruited to teach IT Laboratories (e.g. CCNA) and provide students’ help. Support the "IT and Security" department and deploy new solutions, participate actively in projects and study cases.- Evaluate financial and technical issues for the Geneva state to complete a migration of the Exchange 5.5 to Exchange 2003 (30’000 accounts) by defining software licenses, hardware and migration planning including system’s interruptions impact in order to evaluate the global cost of the migration.- Teach CISCO CCNA in laboratory and support students in laboratory and answer general IT questions. Show less

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  ABISSA Informatique Genève SA

  Jan 2005 - Mar 2009

  IT Engineer

  Recruited to lead Microsoft projects migration, manage key clients (e.g. Banks, lawyers and treasuries) and manage internal IT Infrastructure.- Develop and implement business continuity and disaster recovery plans for corporate sites through Sweden, Britain and Switzerland (based on Windows 2003, Exchange 2007, SQL Server 2005, Sungard solution, Watchguard secure tunnel, Double Take synchronization, CISCO switch and router). Create the whole procedure in order to restore the system in less than 4 hours.- Deploy Watchguard firewall solution with VPN access and ACL- Migrate several infrastructures from Novell to Windows 2003, P2V over VMWare, Groupewise 6 to Exchange 2007, Windows 2003 to 2008, Exchange 2000/2003 to 2007.- Install, define and analyze IT business processes (trading system, Reuters, Bloomberg, risk management application, payment platform) in cooperation with Sungard and Cap Gemini in order to split the whole system in another countries.- Deploy a Sharepoint Server 2007 solution in order to create an Intranet (Corporate Social Network)- Manage internal IT infrastructure, support level one to three for 40 internal users, define internal strategies, evaluate budget and manage projects Show less

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  Devillard SA

  Apr 2009 - Jan 2012

  Recruited to lead the IT group (7 persons) and improve the profitability of the team.- Reorganize work processes to improve the workflow in daily tasks- Manage team and budget - Manage client incidents- Manage inventory and spare part based on incidents probability- Redefine new IT strategies in order to improve the profitability of the team (achieved +25%).- Evaluate technicians, salaries and gratification; cope with technician’s requests. - Deal with global company strategies and report results to the direction.- Support IT level two and three on Windows Server 2003/2008, Windows XP/7, Exchange 2007/2010, CISCO routers, McAfee WebAppliance, proxy Bluecoat, ARCServe Backup solution v12 to 15.- Manage projects including definition, design and budget for new installation and/or migration on Windows Server 2008, Windows XP/7, Exchange 2007/2010, CISCO Network with secure access, deployment solutions (WDS, SCCM). Show less Recruited to help IT technicians in daily tasks providing them IT support on level two and three. Manage email, file and application servers; Lead Windows and CISCO migration projects.- Manage projects for new installation and/or migration on Windows Server 2008, Exchange 2007, CISCO Network with secure access, Workstations XP/VISTA/7, McAfee Web Appliance, McAfee Antivirus and Proxy Bluecoat migration project.- Define, design and budget Exchange 2007/2010 installations.- Evaluate and deploy Windows 7 systems. Show less

  • Team Manager Service Après-Vente Division Informatique

    Apr 2010 - Jan 2012

  • IT Engineer

    Apr 2009 - Mar 2010
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  Prodata LGI SA

  Feb 2012 - Mar 2012

  Project Manager

  Recruited to manage projects, analyze systems’ migration and install infrastructures- Installation and Migration based on Windows Server and Exchange solutions and VMWare systems ;

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  Investigation company

  Jun 2012 - Jul 2013

  IT Manager

  Responsible to manage the whole IT infrastructure of the company - Windows systems- Backups systems- VPN- Firewall and Switches- IT Security- Offices Security

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  Evolutis

  Sept 2013 - Oct 2014

  IT Manager

  Recruited to lead the IT group (7 persons) and improve the global quality of delivery.- Daily Business Management (incident, request & change), SLA fulfillment controls and prioritizations.- Profitability, costs and SLA reports & analysis.- Administrative tasks and People Management (timesheet, expenses, vacation,…).- Sales follow-up, pricing & ordering (Inside Sales).- Project Management (financial and technical aspects).- Internal Process Reorganization.

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  EYRA Group 360° IT Services

  Nov 2014 - Oct 2024

  Recruited by ALTEA when Evolutis has joined the company.- Daily Business Management (incident, request & change), SLA fulfillment controls and prioritizations, Capacity Planning Organization, Quality controls, Decision maker, People Management.- Profitability, costs and SLA reports & analysis.- Participation in FINMA Audit.- Validation of technological orientations in line with Company strategies, Member of the IT Infrastructure committee and Member of the ALTEA’s Management team.- Integration of the Evolutis Company, Customer’s Contracts profitability analysis and redefinition. - Project Management (financial and technical aspects).- Implementation of the project management methodology based on Prince2.- Customer portfolio management (offer, order, follow-up, invoicing, contracts).- Sales follow-up, pricing & ordering (Inside Sales). Show less

  • Director EYRAitservices SA

    Jun 2020 - Oct 2024

  • IT Services and Delivery Manager

    Aug 2019 - Sept 2021

  • IT Operations Manager and Project Manager

    Nov 2014 - Jul 2019
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  EvoLink

  Sept 2024 - now

  Chief Technology Officer