Angie Ayers, MBA

Experience

• 

  Chapel Hill Pediatrics, PA

  Sept 1990 - Jul 1994

  Insurance-Collections/Receptionist

  Started at the front desk of this 9-physician pediatric practice; soon moved to insurance claims billing, and later had responsibilities added for collections from guarantors and insurance payors. When I moved from Chapel Hill to Hendersonville, NC I continued to manage the insurance claims and collections through a phone line connection to the office.

• 

  Spartanburg Regional Healthcare System

  Jul 1994 - Nov 1996

  Collector/Payment Assurance

  Once we moved to Spartanburg, SC I began working in the Business Office of Spartanburg Regional Healthcare System. My position was in the Collections Department, and I worked to collect balances from insurance payors and patients/guarantors. I did this until my second son was born and I thought that I wanted to be a stay-at-home mom.

• 

  Spartanburg Regional Healthcare System

  Sept 1997 - now

  Serves as the Accreditation Council for Graduate Medical Education (ACGME) Designated Institutional Official for the hospital system and all Graduate Medical Education (GME) training programs, provides leadership and oversight for all institutional and program accreditation compliance, responsible for strategic planning alongside the VP of Medical Education, develop educational programs at the GME level for faculty development, chair of the Graduate Medical Education Committee (GMEC), responsible for all resident/fellow contracts, oversees annual resident/fellow orientation, Institutional Official for the National Resident Matching Program (NRMP), meet regularly with all Program Directors to provide support and assistance, maintains administrative and fiscal responsibility for the following departments GME, Medical Student Services, Health Sciences Library, and Chaplain & Pastoral Services. Mostrar menos Responsible for ACGME & AOA accreditation for the institution, and provided assistance with the residency program accreditation process. Responsible for staff development, resident orientation, faculty physician contracting, maintain & update the resident and fellow contracts for emplooyment, maintenance of affiliation agreements with other institutions, preparation of an annual GME report, development and updates for all institutional policies, hiring and oversight of the administrative team to include job performance evaluations of all GME personnel, provide guidance and support for all residency programs and Program Directors to ensure substantial compliance with ACGME requirements, oversee payment of all ACGME institutional and program fees, and help maintain all records, documents and database for accrediting purposes and for GME reimbursement. Other non-GME departments reporting to me: CME, Health Sciences Library, and Medical Student Services. Mostrar menos Responsible for business operations for a very busy faculty office and family medicine residency program continuity clinic. The office included 36 family medicine residents and 9 faculty members with annual volume of approximately 30,000 patient encounters. Hired, led and trained the team of office personnel, responsible for annual budget planning and management, responsible for JCAHO compliance, responsible for day-to-day operations, quality improvement initiatives, and change leadership. Worked closely with all physician faculty and residents, and developed relationships with many departments across the organization. Mostrar menos

  • Director of Medical Education / Designated Institutional Official

    Jan 2016 - now

  • Administrator, Medical Education

    Jan 2005 - Jan 2016

  • Business Manager - Center for Family Medicine

    Jul 1998 - Jan 2005

  • RHP Coordinator/Claims Processor

    Sept 1997 - Jul 1998